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Surf Stitch Reviews

Mona Vale, New South Wales, Australia
Is this your store?
4.6 from 28 reviews
26 out of 28 reviewers would shop here again
About Us:
Australia’s Largest Online Surf Shop. The Best Surf Brands & The Latest Surf Gear! Shop Surf, Snow, Skate & Fashion. Free Next Day Delivery & 100 Day Returns*

28 Reviews from our Community

Overall Review Summary
1
2
Bad:
0
1
Individual Review Summary
Service:
4.4
Shipping:
4.7
Pricing:
4.5
Warranty:
4.7
Date Posted:
Ordered On: 10/01/2011
5
Overall Rating
Service:
Shipping:
Pricing:
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buzztell would shop at Surf Stitch again.
Next Day Delivery - QLD to NSW
Surf Stitch are awesome. Great customer service, great prices and great delivery times. I paid for normal postage and received express. They really understand online shopping!!

Great range and easy to use store. If you use Facebook check out their page, they have lots of exclusive and percentage off offers for fans. You can get jeans for $50!!


Date Posted:
Ordered On: 19/05/2014
5
Overall Rating
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Shipping:
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erikaowens would shop at Surf Stitch again.
Amazing shipping time!!
I ordered a pair of work shoes (vans) off surfstitch. They had a sale on so I got 20% off and free shipping. Usually it takes a little while for things to arrive to my house as I'm in regional south australia, but this literally arrived the next day via courier, which was convenient as my work shoes broke the day before that! I was especially impressed that they had express shipping advertised as 2-3 business days and I got my parcel in less than 24 hours.

Their customer service is great, products are fantastic are shipping times rule!

Date Posted:
Ordered On: 25/12/2012
5
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Shipping:
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Pagaille21 would shop at Surf Stitch again.
Amazing
great service. There is really no risk in buying from here.

I bought 5 items and had to return 2 due to my error in sizing. overall turnaround time was 7 days. I had to pay for the postage back but both times they sent it back to me with EXPRESS POSTAGE. Items arrived in good condition as described. They employ fashion models to help you get a better idea of how the clothes will fit. 10/10.

Date Posted:
Ordered On: 16/01/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Jacquelinee would shop at Surf Stitch again.
Amazing service
I ordered in the early hours on Thursday and received it the very next day, today is Friday! So within 20 hours they processed and got the products shipped off to me, is that impressive or what?

Since I ordered over $25, express delivery was free. (Shipping is $4.99 otherwise). Returns is free if you spend over $50 at Surf Stitch. I am happy with my dresses and will not be returning them. Picked them up during a great sale and very pleased.

I also love the live chat service they have because it's a real person answering any of your questions - very helpful.

Highly recommend these guys!

Date Posted:
Ordered On: 31/10/2013
5
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ceeleaves would shop at Surf Stitch again.
Great Australian Site!
This site stocks so many of my favourite brands. Mink Pink, Ladakh, Betty Basics and more. I totally love them all.

I don't know why I don't shop with them more. I should because they offer free shipping on every order (i think), and returns when you spend more than $100, and they have really quick service.

I just bought some flamingo party lights that I've wanted for ages. I haven't received them yet but if I don't like them, I know my return will be received easily and quickly and the communication is ALWAYS good.

I probably sound like an advertisement for them right now... I just like this store a lot!

Date Posted:
Ordered On: 11/01/2015
5
Overall Rating
Service:
N/A
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N/A
Layla would shop at Surf Stitch again.
Best Value
Brought a pair of leather Vans for $25.17, including free shipping, what can be better than that?

The shoes were on sale probably due to having one size left, which happens to be my size, plus 30% discount on all sale items. Great shoes, super fast delivery. High recommended!

Date Posted:
Ordered On: 9/03/2015
5
Overall Rating
Service:
N/A
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Warranty:
N/A
Layla would shop at Surf Stitch again.
Another Great Experience
Having been a returning customer of SurfStitch for quite a while, I honestly haven't had one single negative experience with this online retailer. With the Australian dollar declining in value against British pounds and American dollars, I find myself "stuck" with Aussie online stores, and SurfStitch is one shop that I keep going back to. Fast shipping, and great stuff in sale section!