Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
Waited a month on first order and asked for a refund. No explanation given.
2nd order now approaching a month. Wrote customer service on failed order, they said all they can offer is an apology. I was told to wait 2 weeks and if not there contact them back. That leaves a paying customer another month with nothing to show for.
Posted a warning to future consumers on their Facebook page which was taken down immediately.
No accountability on ASOS for delivering purchased goods, and definitely no one there making things right.
If you have a problem, contact them, leave a review, and follow up with the Trading Standards Institute (BBB equivalent in the UK). http://www.tradingstandards.gov.uk/index.cfm
"I bought 3 journals - the 365 day journal and 2x a sentence a day since it was half price. They arrived three business days later in perfe..." Read More
"I ordered the 28 Detox Tea, and it came very quickly! Since it was 2 packets it came in 2 envelopes one after the other. In the future I w..." Read More
"I ordered 3x 88 Orginial Eyeshadow Palette and 1 Warm Palette. The palettes itself was indeed very cheap and inexpensive, but the shipping..." Read More
"I ordered some nail art supplies, a stamping plate and gems, they took 42 business days to arrive! I'm not sure whether it is Light in the..." Read More
"I purchased Levis, Bold Curve Straight Leg Jeans (LEV-5800)
I thougt they looked good online however took 5 days to get to me and they di..." Read More
2nd order now approaching a month. Wrote customer service on failed order, they said all they can offer is an apology. I was told to wait 2 weeks and if not there contact them back. That leaves a paying customer another month with nothing to show for.
Posted a warning to future consumers on their Facebook page which was taken down immediately.
No accountability on ASOS for delivering purchased goods, and definitely no one there making things right.
If you have a problem, contact them, leave a review, and follow up with the Trading Standards Institute (BBB equivalent in the UK). http://www.tradingstandards.gov.uk/index.cfm