Was searching online for a particular book, and The Book Depository seemed to offer the cheapest price I could find.
Delivery was under about a week, which is expected now with this site.
Just watch out if you're paying via credit card, this is considered an overseas transaction as they're based in the UK. I got hit with a small overseas transaction fee.
On the 16th of January, I had ordered a My Little Pony book from this online store, simply because they offered free shipping and because it was the store that offered the lowest price on this book. On the website, they had said that the book would be dispatched within 48 working hours and that they would send me a confirmation email.
It did not take them 48 hours to dispatch this, it was more like 4 days. I emailed them on the 21st of January later enquire where my order was. On the day they had replied, the book had been dispatched (this was on the 22nd of January). They have quick service when they are dealing with complaints.
On the 1st of February, the book was delivered to me. The book was delivered in sturdy packaging material and I was quite satisfied. The shipping time was decent for the fact that it was free shipping.
I ordered a book "The Shore of Pearls" from Book Depository on the 2nd of January. The book arrived a short 10 day wait later, it was packaged nicely in a cardboard envelope with only a very small crease in the top right hand corner. Book Depository offers free worldwide shipping which swayed me to purchase from them as the prices are comparable with other online retailers (and definitely better than a brick and mortar store) without exorbitant shipping fees. Although it must be checked when buying the book that you are buying the exact version you want as book depository does have a very large range including several different versions of the same book and even some books in different languages. I did not have too much trouble with it however.
I have been using Book Depository for some years. They generally offer the cheapest prices on books an with free deliver. 99% of the time the books arrive at an alarming speed considering how far away they come from. However my most recent order (for 1 soft cover) which I placed in the middle of the Christmas rush, took about 3 weeks to arrive. It was posted 3 days after the order was placed so the delay would've been purely international postage hold up though so I am still very happy with their service.
Definitely will shop here again. Books are alot cheaper compared to those sold in bookstores. Books are shipped individually in a flat cardbox envelope, it might be a hassle to some. Shipping to Australia took 9 days for all my items.
Did not require much communication with customer service as everything was fairly straightforward and the website has a good reputation.
No issues with any item purchased, came in mint condition.
Discounts are great for most items but the best part of shopping here has to be the free shipping.
MelbourneGlobal would shop at Book Depository again.
Book Deposity .co.uk - Great for buying books
Huge variety of books. Free shipping to Australia. Prices are reasonable. Ordered 3 books. Took 3 weeks to arrive. Arrived in good condition. Overall they are pretty good if you don't mind waiting.
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Delivery was under about a week, which is expected now with this site.
Just watch out if you're paying via credit card, this is considered an overseas transaction as they're based in the UK. I got hit with a small overseas transaction fee.