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Digital World International (DWI Cameras) Reviews

4.5 from 322 reviews
295 out of 322 reviewers would shop here again
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322 Reviews from our Community

Overall Review Summary
62
11
11
8
Individual Review Summary
Service:
4.4
Shipping:
4.5
Pricing:
4.6
Warranty:
4.3
Date Posted:
Ordered On: 24/06/2014
3.5
Overall Rating
Service:
Shipping:
Pricing:
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BJR67 would shop at Digital World International (DWI Cameras) again.
Great price, slow fulfilment of order
Took eighteen days from order till delivery. My bank transfer was "overlooked" for some time. I'd avoid bank transfers. Quite a number of emails involved...

Date Posted:
Ordered On: 9/06/2014
5
Overall Rating
Service:
Shipping:
Pricing:
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keisan would shop at Digital World International (DWI Cameras) again.
Great Service
My samsung s4 mini duos arrived fairly quickly within a week. Satisfied customer with service and shipping. Get updates via email regarding my orders, which is very good with communication. Will do business again with DWI :)
Comments are closed

Date Posted:
Ordered On: 25/06/2014
5
Overall Rating
Service:
Shipping:
Pricing:
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Gautam would shop at Digital World International (DWI Cameras) again.
Brilliant service! Order Number: 10210390
I bought "Canon EF 16-35mm f2.8L II USM Lens" &
"Hoya 82mm PRO1 Digital CPL Filter" filter from DWI for my wife. I am very happy with their service. Pre-sales support was fantastic. As far as the product goes, it been good and with no faults/defects.
I requested express shipping and it was delivered within 3 business days. The packaging was fantastic and there was no damage during shipping. I will definitely recommend DWI to my friends and families.
Keep up the good work guys.
Cheers,
Gautam

Date Posted:
Ordered On: 25/06/2014
4.5
Overall Rating
Service:
Shipping:
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tranvanson would shop at Digital World International (DWI Cameras) again.
your service is amazing
I had ordered a Nikon D7000 with a reasonable price. I come after 3 working days, more than what i had expected. Thank you very much. I will shop with this again and tell my friends to shop here too.

Date Posted:
Ordered On: 26/06/2014
2.5
Overall Rating
Service:
Shipping:
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NotHappy would not shop at Digital World International (DWI Cameras) again.
Deceptive practice and disinterested support
In the last screen of the checkout process they stick a shipping fee that if revealed earlier wouldn't have made them seem competitive.
When I complained they predictably said it was hidden in the small print somewhere obscure.
Also I used this vendor as they indicated they were local and were delivering express (next day)
This was untrue - the item was sourced from Hong Kong. Which was not a problem as the Chinese got it to Sydney overnight.
Then the problems really started as the courier was Toll Priority whom took three days to get the item from the airport (2 kms) from my home to Silverwater (passing my house twice) . Even discounting the weekend - where the birthday passed present-less (I bought something else and explained)- it was 5 working days for Toll Priority to deliver 2 kms - and worse it took a dozen phonecalls (none answered in under half an hour) and the intervention of two managers - one in the Phillipines and the other in Sydney - personally calling warehouses and couriers to achieve that.
Yes DWI are not Toll - but they use them and Toll are a sad joke - Priority to them seems to mean 'whenever'.
All up - DWI are tricky and they use Australia's Most Useless couriers. So if you are in a hurry forget them and if you think the price they quote online is accurate it isn't.

Date Posted:
Ordered On: 26/06/2014
5
Overall Rating
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Happy_Chappy would shop at Digital World International (DWI Cameras) again.
Great Service!
I ordered a Samyang 14mm F2.8 lens from these guys and received it within four days. Very prompt delivery and great service. I've previously bought other products too and have had the same service. Highly recommend this online shop to anyone.

Date Posted:
Ordered On: 27/06/2014
5
Overall Rating
Service:
Shipping:
Pricing:
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N/A
MarkO would shop at Digital World International (DWI Cameras) again.
Smooth transaction
I ordered my 6D on Thursday, it shipped Friday and I got it Monday, not hassle no fuss! As it was coming from HK and I had never used DWI before I naturally had some reservations, but happily those were not warranted. I would gladly order off DWI again for my future camera needs. I also used DWI's online chat before I ordered. the responses were great and they answered all my questions professionally.

I don't think there is anything that could have been done differently to give me a better experience.