toogoodtobetrue would not shop at eGlobal Digital Cameras again.
Misleading...very misleading
This GARMIN Forerunner 15 was advertised as originally $240 (this according to GARMIN is the bundle price, including heart rate strap).eGlobal have supposedly reduced the price to $165. The website advertises the item as gps AND heart rate watch but they don't include the strap to measure heart rate.It is useless without the heart rate strap, and becomes just a basic gps watch. GARMIN said the retail price for watch only is $199 NOT $240 as eGlobal has is listed. eGlobal were useless at providing customer service, you don't speak to a real person and and it's all RMA exchange which takes ages. Go to this link to see the RMA history of my problem. I will never be using them again and have set up a Facebook page to deter people from using them in the future. Ironically eGlobal came highly recommended by two work colleagues.
Jamess would not shop at eGlobal Digital Cameras again.
Sold me an item out of stock
I was promised a 3-5 day delivery time and this ended up being almost two weeks. I was told after 2 days that the item was out of stock and i would have to wait longer. They assured me it would be delivered by the end of the week however this was not the case.
MMPhotography would not shop at eGlobal Digital Cameras again.
Arrived late
I paid for delivery in 2-3 working days and it arrived in 11. I was given the wrong tracking information and I was not refunded for my express shipping even though it arrived very late!
Maruthy would not shop at eGlobal Digital Cameras again.
Need to improve in communication media
Hi Team,
I got the phone Mi3. Unfortunately it phone didn't work. I tried to reach you immediately. But there is no way to reach you by any contact and there was no online support except email. Also the delivery was delayed. And i was not happy with the phone because the basic functionality itself is not working. I felt very bad.
My feedback is please have a toll free contact where any customer can reach you.
JDreview would not shop at eGlobal Digital Cameras again.
Bad warranty system and terrible service.
Do not buy from this company. I'm having a horrible time with them. Bought a Nokia Lumia 720 from them which failed after less than 2 months. Fair enough, but after shipping it back to them it takes them more than 5 weeks to decide that they won't repair it (only after numerous efforts by me to get a progress report) and send me a replacement phone. I get the new phone only to find out that it is not new, but refurbished with a microphone that cuts out all the time and the phone itself does not get recognized by any computers. Yet they claim that it has passed their quality control...some kind of quality control that is. The issue still hasn't been resolved as they are hesitating in sending me a new model. They also delete complaints from their facebook page.
Alan would not shop at eGlobal Digital Cameras again.
Not impressed
Ordered a set of Sennheiser headphones.
Initial process was a bit convoluted but the headphones were delivered quickly.
Whilst the price for the item looked great the shipping costs were HUGE, however still cheaper than local stores so I decided to proceed.
Headphones arrived boxed and undamaged but did not work, so I contacted a local Sennheiser service centre as they were just around the corner. However eGlobal are not an authorised dealer so the headphones are not covered by Sennheiser warranty.
Organised return for replacement which was even more convoluted and painful. Courier collected and delivery was tracked. It took 2 weeks for eGlobal to agree that they were not working.
It has now been another 10 days since they agreed that they would send a replacement but nothing has arrived and no notice received.
Even if I do receive the headphones and get long and happy use out of them I would struggle to find a reason to shop at eGlobal again.
Shame as I own a number of SLRs and would have been a repeat customer if they had their house in order.
whydotheydothis would not shop at eGlobal Digital Cameras again.
Buyers Beware!
Whatever you do, DON'T order from eglobaldigitalcameras.com.au you won't get your order in 3 to 5 work days as they claim.
Ordered the Motorola Moto G 16Gb from eglobaldigitalcameras.com.au on 18 Feb 2014. Website did not indicate that phone is out of stock. When order was submitted, I received an email to say that their supplier will only bring in the phone on 26 Feb 2014 (a week after the order was placed).
After several queries, they said they are packing it today and still won't confirm when they will ship it to me. I foresee I will only get my phone next week — two weeks after ordering! This Hong Kong dealer operating under an Aussie domain online works on pre-orders. You order, they contact their supplier, you wait. They won't ship your order immediately as they claim and you certainly won't get what you ordered in 3 to 5 work days as they claim on their site. What a sham! There are better online retailers out there. Buyers beware!
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