keithm would not shop at eGlobal Digital Cameras again.
Not to be trusted
I purchased from eGlobal Digital Cameras on 30 March 2014 a Nokia mobile phone advertised as being unlocked. Two weeks later the order arrived from Honk Kong and the phone was found to be locked. eGlobal arranged for the phone to be shipped back to Hong Kong for assessment. Despite numerous requests for an update on if the phone will be replaced or money refunded there has been no response in 6 weeks.
eGlobal digital cameras falsely advertised the product and failed to honour their contractual responsibility to deliver a product in working order. Rather than accept they are at fault they have chosen to remain silent and keep the money paid to them in good faith.
Kelly would not shop at eGlobal Digital Cameras again.
G shock watch
I have since found I can purchase this product for a similar price in stores and therefore would not have had to wait for such a long delivery time! Aaaaaa
Alan would not shop at eGlobal Digital Cameras again.
Not impressed
Ordered a set of Sennheiser headphones.
Initial process was a bit convoluted but the headphones were delivered quickly.
Whilst the price for the item looked great the shipping costs were HUGE, however still cheaper than local stores so I decided to proceed.
Headphones arrived boxed and undamaged but did not work, so I contacted a local Sennheiser service centre as they were just around the corner. However eGlobal are not an authorised dealer so the headphones are not covered by Sennheiser warranty.
Organised return for replacement which was even more convoluted and painful. Courier collected and delivery was tracked. It took 2 weeks for eGlobal to agree that they were not working.
It has now been another 10 days since they agreed that they would send a replacement but nothing has arrived and no notice received.
Even if I do receive the headphones and get long and happy use out of them I would struggle to find a reason to shop at eGlobal again.
Shame as I own a number of SLRs and would have been a repeat customer if they had their house in order.
whydotheydothis would not shop at eGlobal Digital Cameras again.
Buyers Beware!
Whatever you do, DON'T order from eglobaldigitalcameras.com.au you won't get your order in 3 to 5 work days as they claim.
Ordered the Motorola Moto G 16Gb from eglobaldigitalcameras.com.au on 18 Feb 2014. Website did not indicate that phone is out of stock. When order was submitted, I received an email to say that their supplier will only bring in the phone on 26 Feb 2014 (a week after the order was placed).
After several queries, they said they are packing it today and still won't confirm when they will ship it to me. I foresee I will only get my phone next week — two weeks after ordering! This Hong Kong dealer operating under an Aussie domain online works on pre-orders. You order, they contact their supplier, you wait. They won't ship your order immediately as they claim and you certainly won't get what you ordered in 3 to 5 work days as they claim on their site. What a sham! There are better online retailers out there. Buyers beware!
Jamess would not shop at eGlobal Digital Cameras again.
Sold me an item out of stock
I was promised a 3-5 day delivery time and this ended up being almost two weeks. I was told after 2 days that the item was out of stock and i would have to wait longer. They assured me it would be delivered by the end of the week however this was not the case.
JDreview would not shop at eGlobal Digital Cameras again.
Bad warranty system and terrible service.
Do not buy from this company. I'm having a horrible time with them. Bought a Nokia Lumia 720 from them which failed after less than 2 months. Fair enough, but after shipping it back to them it takes them more than 5 weeks to decide that they won't repair it (only after numerous efforts by me to get a progress report) and send me a replacement phone. I get the new phone only to find out that it is not new, but refurbished with a microphone that cuts out all the time and the phone itself does not get recognized by any computers. Yet they claim that it has passed their quality control...some kind of quality control that is. The issue still hasn't been resolved as they are hesitating in sending me a new model. They also delete complaints from their facebook page.
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eGlobal digital cameras falsely advertised the product and failed to honour their contractual responsibility to deliver a product in working order. Rather than accept they are at fault they have chosen to remain silent and keep the money paid to them in good faith.
Clearly this company can't be trusted.