Kirsten would not shop at eGlobal Digital Cameras again.
Check 'in stock' and shipping charges with them before buying!
Shipping was super fast but their website can be misleading. Free shipping does not apply if you live outside a major city. The shipping amount is not shown in the shopping cart and is taken out of your account without notice! Also items listing as 'in stock' often are not. It has happened to me more than once shopping with them. Check stock availability before you purchase and save yourself the hassle... or shop with sellers whose ethos website is less deceptive.
keithm would not shop at eGlobal Digital Cameras again.
Not to be trusted
I purchased from eGlobal Digital Cameras on 30 March 2014 a Nokia mobile phone advertised as being unlocked. Two weeks later the order arrived from Honk Kong and the phone was found to be locked. eGlobal arranged for the phone to be shipped back to Hong Kong for assessment. Despite numerous requests for an update on if the phone will be replaced or money refunded there has been no response in 6 weeks.
eGlobal digital cameras falsely advertised the product and failed to honour their contractual responsibility to deliver a product in working order. Rather than accept they are at fault they have chosen to remain silent and keep the money paid to them in good faith.
DaveB would not shop at eGlobal Digital Cameras again.
Worst Warranty Service Ever
I bought a Samsung Galaxy S5 Duos from eGlobal Digital Cameras Australia in September 2014 but had a fault with it in January 2015. When I first contacted them, I had to prove that it was a warranty issue by contacting other manufacturers and collecting statements. When they finally accepted that it was a warranty claim I found out that they have no Australian based repair center, so I had to waste time finding a courier that would transport the lithium Ion battery overseas to Hong Kong which was very expensive. When It was repaired and returned, there was no paperwork on what the fault was or what repairs were done. When I chased the info, they simply messaged back a very brief and basic description of what was done.
The same fault happened again a few months later and I have just received it back from them. This time they said they couldn't find any fault and charged me return postage as well. I started using the phone today and it has the same fault still present.
I had a phone repair company look at and fix my phone over the weekend. Their Technician said the phone didn't appear to have ever been opened and the fault was with the screen. They replaced the screen and the phone is working fine now.
PS. They are not even an Australian company. The only thing that they have in association with Australia is their domain name. Their warehouse, call center and repair center are all in Hong Kong.
Christo would shop at eGlobal Digital Cameras again.
Sigma 85mm
Super fast shipping, only 3 working days to Australia. The lens it's self is a peice of art all be it heavy art. all in all an excellent purchase from a trusted seller
Stephend would shop at eGlobal Digital Cameras again.
New Lens
Just purchased a Nikon 24-85 lens. I have purchased from eGlobal before and the server and price are what brings me back. Since I have dealt with eGlobal, there has been no need to buy Duty-Free or overseas. I'm happy to recommend them to anyone.
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