GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors.
I purchased a set of dog agility weave poles from Grays. Delivery time was good and delivery price was fair. When I opened them, one pole had a full thickness crack in it and there were no metal stakes as advertised to hold the poles down. Grays said that they were sent straight from the supplier - PortelaGroup, so after sending them pictures of the faulty pole and an explanation of the problem (twice), plus pictures of the box and the invoice from Grays, they refuse to honour their 30 day warranty saying that the problem didn't occur in transit. I will never purchase through them again.
"I bought a Sony KD65X8500C 65 Inch 4K it was DOA Faulty that was on the 15/01/16 and it arrived on the 20/01/16, I returned it on the 21/0..." Read More
"I purchased 3 Berlei sports bras for my wife at a price lower than was available from any other supplier----and shipping was included! Shi..." Read More
"Horrific Customer Service experience.
Took Inkman over a week and 4 e-mails to get back to me about returning a Drum that I ordered in er..." Read More
I wouldn't say that it's a bargain but it isn't bad.
Shipping came in a box which we had to sign for so was safe delivery.
Took I think about a week, which wasn't a problem as i wasn't in a rush.