GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors.
I purchased a set of dog agility weave poles from Grays. Delivery time was good and delivery price was fair. When I opened them, one pole had a full thickness crack in it and there were no metal stakes as advertised to hold the poles down. Grays said that they were sent straight from the supplier - PortelaGroup, so after sending them pictures of the faulty pole and an explanation of the problem (twice), plus pictures of the box and the invoice from Grays, they refuse to honour their 30 day warranty saying that the problem didn't occur in transit. I will never purchase through them again.
"Ordered a suit in preparation for the increasing number of weddings that were being organised. Delivery was free due to my order being ov..." Read More
"We bought two bottles of Hennesy VSOP Cognac for both sets of parents for christmas, and because we shopped online, each was only $70 - qu..." Read More
"I ordered some knee high socks from Sugar Skulls as they had a great range of the particular brand that I was looking for and similar pric..." Read More
"I have contacted Unamee 3 separate times and not once have they gotten back to me about where my order is. The final time I wrote them, I ..." Read More
I wouldn't say that it's a bargain but it isn't bad.
Shipping came in a box which we had to sign for so was safe delivery.
Took I think about a week, which wasn't a problem as i wasn't in a rush.