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4 from 29 reviews
24 out of 29 reviewers would shop here again
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About Us:
GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors.

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GraysOnline
GraysOnline

29 Reviews from our Community

Overall Review Summary
5
2
Bad:
0
5
Individual Review Summary
Service:
4
Shipping:
4.1
Pricing:
4.4
Warranty:
3.5
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Date Posted:
Ordered On: 17/09/2013
3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Loveshopping would not shop at GraysOnline again.
Dog agility weave pole practice set
I purchased a set of dog agility weave poles from Grays. Delivery time was good and delivery price was fair.
When I opened them, one pole had a full thickness crack in it and there were no metal stakes as advertised to hold the poles down.
Grays said that they were sent straight from the supplier - PortelaGroup, so after sending them pictures of the faulty pole and an explanation of the problem (twice), plus pictures of the box and the invoice from Grays, they refuse to honour their 30 day warranty saying that the problem didn't occur in transit.
I will never purchase through them again.

Date Posted:
Ordered On: 13/10/2012
3
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
N/A
cruncho would shop at GraysOnline again.
Another department store
$5 for writable DVDs and $5 for shipping.

I wouldn't say that it's a bargain but it isn't bad.

Shipping came in a box which we had to sign for so was safe delivery.

Took I think about a week, which wasn't a problem as i wasn't in a rush.