GraysOnline is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors.
On April 4 I ordered a Prima 2000W Convection Heater at a great price. We didn't try to use the heater until May 5 when we discovered it didn't work! Fortunately we were just within the 30 day return deadline. I contacted Grays who emailed the paperwork necessary to return the heater which was picked up on May 8.
A replacement was despatched on May 14 and received the next day. The replacement heater works satisfactorily so the value, in the end, was good.
On May 7 I ordered a red Prinetti Machine Washable Heated Throw for our cat to sleep on during winter! It was despatched the very next day and was received on May 12. Excellent!
The price was fair with free shipping. Whilst our cat is still not sure if it's to her liking, we are satisfied with the quality of the product.
I'd been having some difficulty deciding between a Sony A57 twin lens camera kit and another camera. I found this one for $250 less than any other retailer in Australia, with free shipping.
I usually like to buy electronic equipment locally so as to avoid problems if I have to make a warranty return, but the one local store who stocks it had been extremely unhelpful when I had called to make enquiries a couple of days earlier.
The listing stated 2 to 3 weeks for shipping, but I ordered on a Sunday, so my order wasn't processed until the Monday, and I had it by the end of the week.
This was my first experience dealing with Grays Online, and I'd have no hesitation in doing so again.
I purchased a little hand soap and cream set from Grays Online. The item was a bargain and shipping was free. The item was well packed, just as described and it arrived quickly.
Bought a regular 14.2 megapixel Sony camera on an online auction. Was advertised as re-conditioned but arrived and on close inspection could barely find any fault with it other than a 2mm long scratch on the side. It's important to check the delivery cost before bidding though as on lower cost items such as this one can wipe out any savings you make. Arrived within 6 days as per delivery instructions.
I bid for and won 12 bottles of Angove `Brightlands` Chardonnay 2012 on January 24 and received delivery on January 29, receiving updates along the way. The total price for the 12 bottles, including buyer's premium and delivery, was-----wait for it---- $33.85!! And the wine is good! Staggeringly good price and a nice drop.
"I purchased a custom designed luggage tag. I was able to personalise it and the site was really easy to use. The luggage tag was alright p..." Read More
"Eagle Pharmaceuticals Tresos B PLUSe is an excellent allround multi vitamin and Quantum Evolution's service and price were excellent too. ..." Read More
"I ordered a dishwasher and not only were they $300 cheaper than anyone else online, but the delivery came two days later. (The timeframe ..." Read More
"I ordered three tubes each of men's soap, facial scrub and facial moisturising cream on August 13, it was despatched on August 15 (the nex..." Read More
A replacement was despatched on May 14 and received the next day. The replacement heater works satisfactorily so the value, in the end, was good.