Kathmandu is your online outdoor and camping store, shop online now and choose from our wide range of Outdoor Supplies, Clothing & Equipment for Camping, Hiking & much more at Kathmandu
This was a much better improvement over my last Kathmandu order, however I did not pick this one up in store but instead had it delivered.
Delivery was fairly quick and provided tracking with plenty of emails.
Payment options were fantastic, including PayPal. However like most Kathmandu products they're quite expensive for what they are. The website was easy to browse and the range was quite good, however you'll want to get a membership card (occasionally free) if you want the pricing to get even close to reasonable.
Free in store pickup. shipping a little slow. Store experience varies
Ordered a pair of long johns to wear to combat the cold. Free pickup was available in store, with payment via Paypal being an accepted option.
After my payment was made, i received a tax invoice the same day. Four days later, my item was marked as being shipped to my chosen store to be ready to be picked up another four days later. i consider this a little slow, and if i was in a rush, i probably wouldnt buy online, but some promotions are online only and stock is not always available in store.
Picking the items up required going to the store with the order number and some ID, though it seems the process isnt quite efficient yet (this could be store based). the staff spent a good few minutes trying to locate my order, first stating that my order hadnt arrived, and after showing them the email, looked in several locations before finally finding it.
Overall, not the best experience, but not terrible either. I will continue to buy from Kathmandu so long as the prices and products meet my requirements.
the long johns do an OK job, but i felt that Uniqlo Extra Warm long johns were far better and i would be happier paying a higher price for the added warmth. But if i had never bought them, i would never had known or been able to compare. Now i do
Kathmandu have an easy to navigate site. I tend to only buy during their big sales and buy online to avoid the store crowds. Items got to me within the expected time period, exactly what I ordered and the quality I expect. I'm a repeat customer and will continue to be! :)
Pricing can be a little high, but delivery times are good
Ordered a quick dry towel to be picked up at my local store.
Being a Kathmandu member, I received free shipping (I believe this was a promotional offer).
It seems my order was shipped from a warehouse to my chosen store and I received an email notifying me that my order was ready for pickup, 4 days after my order was placed.
Service and price seemed quite good. As for the towel, doesn't feel the nicest, but I guess being quick dry, you don't expect indulgence.
Happy to buy select items from Kathmandu as I typically find their pricing isn't always the greatest, but so far the service and delivery times have been good.
I purchased a jacket, cap, bandana and bag from Kathmandu and had no issues whatsoever. The website was easy to navigate, shipping was reasonable and the products are light, durable and of great quality. The prices can be relatively expensive, but there are great bargains to be had when there's a Kathmandu sale!
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Delivery was fairly quick and provided tracking with plenty of emails.
Payment options were fantastic, including PayPal. However like most Kathmandu products they're quite expensive for what they are.
The website was easy to browse and the range was quite good, however you'll want to get a membership card (occasionally free) if you want the pricing to get even close to reasonable.