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Petbarn Online Reviews

Is this your store?
4.9 from 4 reviews
4 out of 4 reviewers would shop here again
Categories:
About Us:
By using Petbarn Online's bulk buying power and maintaining low overheads we are able to sell products at up to 40 percent less than the RRP. The products sold by Petbarn Online are personally selected by our qualified veterinarians to ensure their safety.

4 Reviews from our Community

Overall Review Summary
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Individual Review Summary
Service:
4.8
Shipping:
5
Pricing:
5
Warranty:
5
Date Posted:
Ordered On: 15/06/2014
5
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Shipping:
Pricing:
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dylo would shop at Petbarn Online again.
Easy to use
I discovered PetBarn when searching for the cheapest price for grooming products for my cat. I found the website modern, shipping is very cheap compared to other sites and I received the items in 3 days. Will definitely use again.

Date Posted:
Ordered On: 10/09/2014
4.7
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dylo would shop at Petbarn Online again.
Fast Shipping and Good Price
Petbarn have the lowest shipping rate I have seen at online pet stores, I made a purchase of Cat Vitamins and the item was delivered in 2 days. The website is bright and easy to navigate and shipping is a flat rate. Definitely recommend.

Date Posted:
Ordered On: 26/11/2015
5
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Shipping:
Pricing:
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N/A
dylo would shop at Petbarn Online again.
Nice Website and Good Specials
Petbarn had a special for Advocate for Cats so I chose to order from here , their website is very well organised and looks good and is easy to use. Shipping is a flat rate which is lower than most other online pet stores. My order arrived 3 days after ordering and I was impressed how easy and efficient the process was.

Date Posted:
Ordered On: 22/01/2016
5
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BrookeB would shop at Petbarn Online again.
Great customer service
I placed an order for 18 kilograms of cat food during a great sale PetBarn were having. The website was really easy to use and it was easy to see the items that were available for purchase.

I did however, run into problems when trying to use checkout to complete my order. I was able to pay for my order using Paypal, but not able to complete my order on the website as the website was experiencing issues, perhaps due to high traffic during the sale.

As a result, I had to e-mail Petbarn and ask them to process my order for me. They did this very quickly and I had the order exactly one week later, however there had been an error and I received someone else's order.

A store here in WA, the store that filled the order, were fantastic about fixing the problem though and they really went above and beyond to ensure that the problem was resolved. Although it was a bit of a saga, at the end of it all, I got lots of cat food at a great price and experienced some really great customer service. I would happily shop at Petbarn online again.