I love shopping at Dymocks in store, as I am supporting brick & mortar but my online experience with them was abysmal. I ordered 2 classics books and paid $8 shipping for express delivery.
I didn't arrive in the appropriate time frame so I contacted them 4 days later - they told me my books were out of stock. Poor stock management, slow customer service, expensive books/shipping. I eventually got my refund but it was such a hassle!
Dymocks let me down, I wouldn't recommend their online store.
"Bought a necklace, tights, and shorts, the total came to $12! At the time they were having a free shipping promotion, so I would definitel..." Read More
"I purchased an item in January 2016 - I was charged twice. I have tried to resolve the issue with OO.com.au however they ignore my emails,..." Read More
I didn't arrive in the appropriate time frame so I contacted them 4 days later - they told me my books were out of stock. Poor stock management, slow customer service, expensive books/shipping. I eventually got my refund but it was such a hassle!
Dymocks let me down, I wouldn't recommend their online store.