Massive range of wetsuits for all types of watersports; surfing wetsuits, scuba diving wetsuits, spearfishing, triathlon & more. Great prices & quick shipping Australia-wide
Mirna_333 would not shop at Wetsuit Warehouse again.
Not happy, Wetsuitwarehouse!
I was looking for quality swim clothing, but within reasonable prices. I searched online and came across wetsuitwarehouse, which stocked the well known brand "Speedo". I ordered a Speedo navy swimming suit, Speedo pink swim cap & Speedo pink swim/gym shorts. I was very happy with the bargain prices I picked those at! The postage was reasonable, $8.95 for 3 items & they arrived quickly.
I was emailed by Wetsuitwarehouse staff & informed that they only had charcoal colour left, in the size that I selected, for the swimsuit. The staff were kind & courteous and I was impressed ...Until the package arrived and to my horror, I saw that the hygiene strip was not on the swim suit where it should be, but rolled up and stuck on another part of the swimsuit. It appeared also, even though the price/info tags were still attached, as if the swimsuit was tried on by at least one or two people before it was sold to me. I took a photo of the rolled up hygience strip & I emailed it to them, explaining to them what had happened. I never received a response, no explanation, no apology, nothing! I kept the swim suit because I needed it, but I made sure I put it in the washing machine first!
I do realise they offer refunds & exchanges on stock, but if another customer returns stock, it is THEIR responsibility to make sure the stock is still in brand new form (including all hygience strips still intact!) before passing it on to another customer!!!!!
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I was emailed by Wetsuitwarehouse staff & informed that they only had charcoal colour left, in the size that I selected, for the swimsuit. The staff were kind & courteous and I was impressed ...Until the package arrived and to my horror, I saw that the hygiene strip was not on the swim suit where it should be, but rolled up and stuck on another part of the swimsuit. It appeared also, even though the price/info tags were still attached, as if the swimsuit was tried on by at least one or two people before it was sold to me. I took a photo of the rolled up hygience strip & I emailed it to them, explaining to them what had happened. I never received a response, no explanation, no apology, nothing! I kept the swim suit because I needed it, but I made sure I put it in the washing machine first!
I do realise they offer refunds & exchanges on stock, but if another customer returns stock, it is THEIR responsibility to make sure the stock is still in brand new form (including all hygience strips still intact!) before passing it on to another customer!!!!!