I have purchased from Urban Outfitters on a number of occasions and generally their garments are true to size. quality is mediocre tho you are not paying top dollar so you get what you pay for. Delivery is timely so no complaints
Late last year however I had to return a garment which was completely within the terms of the sale and for free return delivery however it took me about 8 weeks and a couple of emails to actually receive the credit so be patient in the beginniig if that is what you experience but dont leave it to chance that you will get the return credited to your account as a matter of course. Keep copies of all your paperwork that you send the garment back with and chase up the credit after about 6 weeks. They will tell you first that it hasnt been received but lo and behold a week or so later the garment's return was confirmed and I received my credit other reviewers have had similar experience with this and other online clothing suppliers
I ordered a dress, two cardis and two leggings, the shipping is fast and they are all nicely packed. The quality of the products are ok but a bit overpriced for what they are. There are more and more similar online stores these days, you have plenty of choices in this price range.
This is a great place to shop because of the different types of brands that they offer! They're all American and I really like the fashion style, it's unique and unlike anything in Australia. I love looking at the sale section because you can find some AMAZING buys, so I recommend everyone to do so! The sizings are pretty accurate but I would advise everyone to always check the reviews of the products from other people before purchasing just in case. That's one thing that I love about UrbanOutfitters is the reviews, so you know you can really trust the outcome of the products that you are ordering. I'm really happy with the quality of the products and they're actually better than what I expected! This was my first time purchasing from Urban Outfitters and I plan to purchase again! The only downfall is that free shipping is only available for purchases over $50, but to be honest it's hard not to spend over $50 on that site! And the shipping takes over a week to come, maybe nearly 2 weeks.
I ordered two leather jackets from this website. They were both $128 each and shipping was $70. I have seen them advertise free shipping to Australia though for special promotions. So if you sign up to their mailing list and wait for one of those you'll save a lot more. The jackets were great, this was the only retailer that sold the jackets as they sell some brands exclusively. The jackets were really good quality. Shipping took a couple of weeks, which from USA was pretty good. Next time I shop there I'm going to wait for a free shipping to Aus sale and stock up.
Urban Outfitters has trendy clothes that are often cheaper than in-store equivalents. The best thing about UO is that it also offers branded clothing e.g. Levi's, Cheap Monday. I ordered a pair of jeans and a shirt which were on sale, together under $50. The quality was very good. I paid $10 for the shipping but free shipping is available for orders over $50. However, the method i chose, economy shipping takes around 10-12 days which was a bit long.
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Late last year however I had to return a garment which was completely within the terms of the sale and for free return delivery however it took me about 8 weeks and a couple of emails to actually receive the credit so be patient in the beginniig if that is what you experience but dont leave it to chance that you will get the return credited to your account as a matter of course. Keep copies of all your paperwork that you send the garment back with and chase up the credit after about 6 weeks. They will tell you first that it hasnt been received but lo and behold a week or so later the garment's return was confirmed and I received my credit
other reviewers have had similar experience with this and other online clothing suppliers