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3.7 from 7 reviews
4 out of 7 reviewers would shop here again
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7 Reviews from our Community

Overall Review Summary
4
2
Bad:
0
Poor:
0
Individual Review Summary
Service:
4.6
Shipping:
2.9
Pricing:
3.3
Warranty:
3.7
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Date Posted:
Ordered On: 7/08/2013
3.7
Overall Rating
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N/A
Sammie would not shop at ModCloth again.
Great purchase
This was my first purchase from mod cloth (and I have made another order since then which I get to later).

I ordered a "Wine Festival Dress" for $64 + shipping which brought the total to $81 (rounding up). Shipping took less than 14 business days and the dress is nice but does not fit well.

The issue I have with the store is that each item of clothing is sized differently so a size 10 in one dress could fit completely differently (run large/small) compared to the same size in a different dress on the site.

I ordered this dress in size 10 (my normal size) and it is very large on me (but still looks nice and I will still wear it) I promptly put in another order for 2 more dresses and got size 10 again and they run very small and ill fitting.

I chatted online on their website to a customer service representative which was really helpful and instant however there wasn't much she could do about it. In order to return them I must pay for shipping again, which is non refundable.

So all in all, the clothing is unique and very nice however sizing is very difficult compared to other online clothing stores. I am hesitant to buy there again. If you don't shop online normally and don't like paying for shipping then I wouldn't recommend shopping on modcloth. There are a lot of online stores with quality clothing that do not charge shipping and have reliable sizing.

Date Posted:
Ordered On: 9/08/2013
4
Overall Rating
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hey_natasha would shop at ModCloth again.
Worth the Wait, but Read Product Reviews First!
I just adore the variety of vintage, quirky, and retro style clothing at ModCloth. The styling tends to be excellent - great photos, so much eye-candy. That said, here are a few things to note about the site:

* Prices are quoted in USD only, so you'll have to do the conversion yourself. Be mindful of the current exchange rates.

* They ship to Australia, but they do not have a 'free shipping' threshold (i.e. spend $XX and shipping is free).

* Depending on your order, be prepared to factor in around US$20+ for shipping. I paid US$14.90 to ship 2 cropped cardigans (small parcel).

* From experience, it usually takes around 3 weeks for my orders to arrive (I live in a metropolitan area). My cardigans took 22 days to be delivered.

* Extensive range of clothing, accessories, shoes, home wares ranging from cheap (US$35+ for a dress) to expensive (US$180+ for a dress). Some styles can be difficult to find elsewhere, at those prices, so definitely work a look.

* Quality is generally good. So far, I've had no issues with the quality of clothing I have purchased, but I do take the time to read the customer reviews and study the descriptions very closely before purchasing. The customer reviews on the ModCloth site is where you'll find the most useful and honest information about the quality and fit.

* Fit and sizing... forget about it. Most are US sizing, but it doesn't seem consistent at all in practice. You'll just have to read the product descriptions very carefully, then take a punt. When in doubt, I size up. I figure I can always have the clothing taken in.

* Returning items Modcloth in the US just seems like too much of a hassle at the moment, so proceed with caution.

* ModCloth customer service is excellent though. You can live chat with their CS team, and they are very helpful in answering all your questions. I've had to consult them on sizing conundrums.

Date Posted:
Ordered On: 7/07/2012
3.5
Overall Rating
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jillst would shop at ModCloth again.
Stunning Clothes, Slow Shipping
I purchased the Too Much Fun dress in Gardens and Cookout Crimson as possible bridesmaid's dresses for my two sisters - who are very different sizes. The quality of the dresses was lovely, and the cut was flattering, though perhaps more so in the smaller size.

The shipping took several weeks (the dresses had to come from America) and was not cheap, and the dresses were a little overpriced for cotton numbers. Nevertheless they have some great stuff and I will definitely shop here again.

Date Posted:
Ordered On: 19/05/2012
4
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N/A
jessrichard would shop at ModCloth again.
Dress purchase
I purchased two dresses from Modcloth, the
Weave Come So Far Dress
and the
Afternoon at the Arboretum Dress
I was extremely impressed with the quality of both dresses and felt like I received value for money. The only disappointing element was that the belt from the "Afternoon at the Arboretum" Dress was poor quality. The dress itself is very nice and both exceeded my expectations.
Shipping took 7 days (from USA).