onlinerocker would not shop at Import Stock again.
Just don't do it, and look elsewhere.
Basic facts:
I ordered a canon flash and x2 SD cards. Yes, the prices are great. These items were in stock at my time of purchase. My email trail now sits at 17 (and some phone calls too) due to the fact of constantly chasing up to see what was happening with the order. No, some items were not in stock. I gave it a month before i gave up and requested a refund. No, the funds were not in my account within the specified timeframe and yet i have to waste my time and follow up. Shopping should not be this hard.
Granted, the service representative was great at following up, but if the item isn't in stock, don't say it is. In contrast, i ordered a lens from a different company in HK on late thursday night and received it on monday! Now that's service!
As with the other reviews on here, i would not recommend shopping here, and i won't be coming back to this site in the future.
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
I ordered a canon flash and x2 SD cards. Yes, the prices are great. These items were in stock at my time of purchase. My email trail now sits at 17 (and some phone calls too) due to the fact of constantly chasing up to see what was happening with the order. No, some items were not in stock. I gave it a month before i gave up and requested a refund. No, the funds were not in my account within the specified timeframe and yet i have to waste my time and follow up. Shopping should not be this hard.
Granted, the service representative was great at following up, but if the item isn't in stock, don't say it is. In contrast, i ordered a lens from a different company in HK on late thursday night and received it on monday! Now that's service!
As with the other reviews on here, i would not recommend shopping here, and i won't be coming back to this site in the future.