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4.6 from 39 reviews
36 out of 39 reviewers would shop here again

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iherb
iherb
iherb
iherb

39 Reviews from our Community

Overall Review Summary
4
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Individual Review Summary
Service:
4.5
Shipping:
4.6
Pricing:
4.7
Warranty:
4.4
Date Posted:
Ordered On: 3/12/2013
5
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Jacquelinee would shop at iherb again.
Love
iHerb is such a huge mega-store filled with health goods and vegan-friendly, natural beauty items.

I did quite a large order which arrived in 8 business days, super awesome!
Everything was packaged with care, and the prices are always amazing (American retail - so much better than Aus. retail).

I highly recommend this huge online store for the variety of products on there, you'll find something you love!

If anyone is interested in a code for $10 off orders of $40 or more, or $5 off on orders less than $40 for your FIRST order...you can enter my code: BCQ325. Thanks lovely people!

Date Posted:
Ordered On: 25/02/2014
4.7
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Jacquelinee would shop at iherb again.
Another satisfying purchase!
I ordered some makeup brushes and skincare this time at iHerb, everything is so affordable at US RRP. My order arrived a little slower in 10 business days this time but of course it was all very well packaged.

Very impressed with everything about iHerb, I will always continue to shop and support them! Their loyalty/referral program is fabulous also!

I have a code for $5/$10 off if you scroll down and would like to use it.

Date Posted:
Ordered On: 28/02/2014
5
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MsKimo would shop at iherb again.
Amazing!!
This was my first experience with iHerb and I'm very happy, everything is so affordable compared to Australian prices and the range of beauty/health products iHerb sell is huuuuuge!

I ordered some makeup brushes, vitamins and tea for a very good price, it was delivered in a reasonable time frame.

Very pleased, would recommend!

Date Posted:
Ordered On: 16/11/2013
1
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sophin8ta would not shop at iherb again.
The worst customer service experience I have ever had EVER!
I ordered 6 items from iHerb.com and only 3 of them arrived. When I asked about it (thinking maybe the package had been separated into two) they claimed "We do not re-ship orders internationally" (I am in Australia)
1) No where on there website does it state this as a policy for international orders
2) Technically it's not re-shipping if the item has been forgotten in the first place.
They then stated that they would be refunding me in 'store credits'. I advised that this was ABSOLUTELY not okay and could they please either send me my items or refund my credit card.
They then sent me a confirmation email for the amount i was owed advising it would be refunded. Was that the end!??! OF COURSE NOT! A few hours later they sent ANOTHER confirmation email advising that a different (lesser) amount would be refunded.

This amount WAS actually refunded (to my surprise) but they still owe me the remainder which I have now enquired about FIVE times, the first being almost two weeks ago now. So far they have been ignoring me. Really immature and pathetic. Strongly recommend staying away!

Date Posted:
Ordered On: 10/03/2014
5
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Sydney_Sam would shop at iherb again.
Walden Farm
+ Prompt delivery to Australia
+ Great communication through the ordering process
+ Discount coupon code LGK482 really works
+ Cheaper than buying from the shops (even including delivery)

Date Posted:
Ordered On: 27/01/2014
5
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Roger would shop at iherb again.
Best online shop!
I've been buying my supplements at iHerb.com for years, and it has been the best experience. Their prices are really good and the service is great. Something I find really important. I can also highly recommend the Quest bars they sell.

If anyone is interested in a coupon code. I used code KIZ257 and got $10 off my first order over $40.

Date Posted:
Ordered On: 8/04/2016
5
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Natalie would shop at iherb again.
UPS faster than DHL
I placed an order with iHerb.com on 8 April 2016. My order included: EcoTools Retractable Kabuki Brush, Natural Factors B12, Home Health Castor Oil, Christopher’s Original Formula Herbal Tooth and Gum Powder, Now Foods Solutions Vegetable Glycerine, Thayers Dry Mouth Spray, two bottles of Thayers Alcohol Free Toner Unscented Witch Hazel, Bar Keepers Friend Cleanser & Polish, Sierra Bees Organic Lip Balms, Calendula Caress and Herb Pharm Calendula Oil.

I chose the DHL delivery option with my last order and that took a long time. With this order, I chose the UPS option which was faster. My order arrived on 15 April. I live in a regional area, so this delivery time is excellent.

The castor oil was enclosed in a plastic bag. The bottle’s lid did not have tape over it, but its contents had not leaked. The vegetable glycerine was enclosed in a plastic bag. Its lid was not sealed with tape but there was no leakage. The dry mouth spray had a plastic seal over the bottle so it was not wrapped in plastic. The bottles of witch hazel were enclosed in plastic bags and their lids were not taped. One bottle had a tiny amount of leakage. The Calendula Caress was wrapped in bubble wrap. The Herb Pharm calendula oil was not enclosed in plastic but its lid had a plastic seal over it.