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Lucy in the Sky Reviews

2.2 from 47 reviews
14 out of 47 reviewers would shop here again
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47 Reviews from our Community

Overall Review Summary
5
6
14
16
Individual Review Summary
Service:
2
Shipping:
2.1
Pricing:
2.8
Warranty:
1.6
Date Posted:
Ordered On: 27/12/2013
4.7
Overall Rating
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Shipping:
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N/A
xhelss would shop at Lucy in the Sky again.
Cheap but low quality
I ordered a dress and skirt from Lucyinthesky. It was free shipping and the parcel arrived promptly (2 business days). The product was of a lower quality than I expected but I still loved it. I used a promotional code as it was still boxing day sales. But I would still buy it even if it wasn't on sale ad the pricing is very reasonable especially compared to their competition (showpo, hello molly and beginning boutique) who over priced their item a lot.

Date Posted:
Ordered On: 1/08/2014
4.8
Overall Rating
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OrangeIsTheNewBlack would shop at Lucy in the Sky again.
Affordable and fast
Ordered a dress which was being sold at about $40, which was pretty cheap. Order was shipped same day and arrived the next. No complaints about anything and I am really happy with the dress that I received.

Date Posted:
Ordered On: 20/12/2014
4.5
Overall Rating
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Julzdwnunda would shop at Lucy in the Sky again.
Frequent Customer
I order from Lucy at least every other week. And sometimes 2 times in one week. Every single thing I have ordered has been awesome. The 2 day arrival is badass & they have an amazing selection of new items every single day! This site is awesome for maxi dress which my bod is obsessed with. I've recently gotten into play suits & have a couple from here, as well. I love that they have tons of unique items.

**Warning: size do run large. Of you're a size 4-6 AUS, size 6 is the smallest they carry & expect it to be a bit large. I stick to flowy, drapy sexy stuff with very low back cut styles &/or low, flowy in the front. You can't go wrong with that formula.

**Discounts! You get a small discount with every order, if you've ordered at least once. Register your email & get their daily new arrival email which, if you're like me, will make you angry with temptation!

**Cons: Seriously. S**t sells out way. Too. Fast. Do you guys stock like 10 pieces for each size, or what?!

**Quality: my opinion is that it varies. A lot. However, I guess I've been quite lucky as everything I've ordered has held up quite well. This is a trendy clothing site, take advantage of their awesome prices & enjoy playing with the current trends & not worrying about wasting a lot on of money because the prices are so reasonable. Honestly, I don't remember everything I typed up there, but I hope I helped in some way! :)

Date Posted:
Ordered On: 8/11/2014
2.8
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elizaaw would shop at Lucy in the Sky again.
Good clothes.. Shocking service/shipping
I have made a total of 11 purchases at Lucy in the sky and have spent hundreds of dollars at their store. The pricing is AMAZING. I am an avid online shopper and find the same dress, always more expensive than Lucy. Quality is goood too.
HOWEVER,
I have had two orders never received.
The first order, was $93. I never received it. I called the couriers please, they said nothing could be done. I called Lucy, they said it was a matter of the couriers. The courier driver said he placed it inside my mailbox, however I live in an apartment and only have a little slit wide enough for a letter, not a package with three dresses. I called the couriers two more times, both times they said they would get back to me and never did. So I lost almost $100 and received nothing.

The second time the same thing happened, the package was lost, I called couriers, he said it was delivered when it hadn't been, and then I called Lucy and she said they can't do anything. I called back a few days later and spoke to someone else, she gave me a full refund ($45) for the lost item which was helpful, just wish something was done about my first item.

Lucy was definitely my favourite online shop however I no longer can shop here due to it happening twice.

Date Posted:
Ordered On: 19/03/2015
1.5
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LJFisher would shop at Lucy in the Sky again.
Worst customer service!
I purchased a dress and once again the size and the measurement were completely wrong. They said they would send a express post bag that the company provid and 5 weeks later and I'm still waiting for it. I have sent 3 msg to customer service to let them no I'm still waiting (I have screen shot proof) and no one has contacted me back. So now I'm minus $54.95 and stuck with a oversized dress. This company is a perfect example of why people are so sceptical about buying online.

Date Posted:
Ordered On: 5/04/2015
3.2
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elenasimone would shop at Lucy in the Sky again.
EXTREMELY slow shipping to the US
I am very happy with my dress that I bought from Lucy in the Sky! However, I ordered it on the 5th of April and it did not come until the 23rd. While I understand that the package was coming to PA all the way from Australia, I still was shocked at how long it took. On top of that, apparently I needed to sign for it, and no one was home. I had to go pick it up from the post office the day after attempted delivery. I was pretty annoyed to have to wait ANOTHER day and have to go out of my way to get it. It would have been nice to know ahead of time that I would need to be home to sign for it. I understand this is just a safety precaution on their end and they don't want my package to get stolen, and I do appreciate that, but I've never heard of signing for a $20 dress! Also, the items on Lucy in the Sky sell out EXTREMELY fast, and they don't send pictures of what you ordered in your receipt. I actually forgot what the dress looked like! So I suggest taking photos of whatever you bought for that reason, lol. If you are from the US, and want to order a dress for a specific event, just know you probably won't get it for 3-4 weeks! So keep that in mind! I love my dress and am overall happy, now that the waiting is over. I probably won't shop there again, just because I'm impatient, not because of them. But I do recommend it if you don't mind waiting.

Date Posted:
Ordered On: 16/05/2015
4.3
Overall Rating
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N/A
Nicaree would shop at Lucy in the Sky again.
ABove expectations.
I never really write reviews but thought Id give this a quick go.

I was very sceptical, always am, of buying online, especially after reading some of these reviews.

I got my dress today and am super happy. The dress fits perfectly and the colours are beautiful. I just need to iron it a little ;)

It took 9 days to arrive, which to me is alright for USA to Australia. The dress I bought was a bargain $20 on sale which made the whole thing even better.

I definitely understand things can go wrong with buying stuff online but for me it worked out quite well so I will definitely be buying from the site again.