I placed an order and paid in full and still nothing. Phone calls never answered and emails never get replied. On 3rd August 2013 it would have been 3 months since I placed the order worth over AU $100. I don't know how this website is still up and running. I don't believe any of these other comments about 'Excellent' service are real, unless it's 'Sven' 'ITSELF' writing them. Personally I think this site is a scam & will soon be shutting down and the scammers will take our money with them. All we can do is warn others 'NOT TO BUY' from it. I'm going to post this 'WARNING' everywhere !!!!!
I placed my order (close to $100) and paid in full on 14 July 2013 and still have not received anything. They will "buy time" if you pay by Paypal and PayPal wont make a claim after 45 days and this is what this Sven guy plays on. It is a SCAM in my opinion and they may offer a refund however you will never receive it. Only order if you wish to lose your money as this has happened to me. They will rarely answer an email and if they do...say it will be processed next week! Phones also go unanswered Stay away from them they are theives!
I'm experiencing the same since May 2013. Now he doesn't reply to my emails at all. This site needs to be shut down before they steal more money from consumers. I don't know how it can still be up and running.
Ordered perfume 13th July 2013 and still waiting. Have emailed Sven several times. Had responses from "on its way" to promising a refund. (Still waiting). Very, very ordinary performance, Sven. And yes, I will be lodging a complaint with Fair Trading DO NOT ORDER WITH THIS COMPANY,
I'm experiencing the same since May 2013. Now he doesn't reply to my emails at all. This site needs to be shut down before they steal more money from consumers. I don't know how it can still be up and running.
LeeBlackie007 would not shop at Hot Cosmetics again.
"HOT COSMETICS" the "HOT THIEF - HEIST COMPANY
WARNING BUYER BEWARE. It is not the Nigerians sealing your money it is "HOT COSMETICS" I place an order 28/7/13 it is nearly 2 months later. 6 emails and umpteen attempts to contact the amazing sales team with 10 year experience (as per their blog)still they don't return any messages. They have taken the money out of my account and sent no perfumes. I know they value my business, oopsey they value my bank account even more. How can the powers to be allow this website to continue selling people products and fraudulently taking money from our bank accounts. I have lodge a complaint for the company to be investigated thru my credit card company and have contact consumer affairs to do something about the bogus company that calls themselves a business namely "HOT COSMETICS"
Good luck. I don't expect to see my much needed money again either.
This site exits solely to take your money. Think of it as a donation to Svens pocket as he has no intention of sending anything that you have ordered. I ordered in June and after 3 emails still no product. He will send the "it will be sent in the next week" email to stop the pay pal claim so beware. Why hasn't Pay Pal disconnected with this site as I was under the impression they linked up with reputable sites with a good track record
I'm experiencing the same since May 2013. Now he doesn't reply to my emails at all. This site needs to be shut down before they steal more money from consumers. I don't know how it can still be up and running.
I made a purchase on the 11th August 2013 and paid in full on the day. I still have not received my item 3 months later. Sven the owner keeps saying next week but still no word! I would not trust or buy from this company again and they are dishonest! I have requested a full refund multiple times and no response.
I will be making a complaint with Fair Trading and Paypal in regards to this company as they are not trust worthy and I don't want other people to be put in the same situation as I am! Very unhappy.
I'm experiencing the same since May 2013. Now he doesn't reply to my emails at all. This site needs to be shut down before they steal more money from consumers. I don't know how it can still be up and running.
I ordered perfume in July 2013, it never arrived, lots of excuses from Sven, no action. He promised to refund my money, I reported him to Consumer Affairs in Melbourne and he told them he would refund my money... I am yet to receive my money. How can this company continue to take peoples money.
I'm experiencing the same since May 2013. Now he doesn't reply to my emails at all. This site needs to be shut down before they steal more money from consumers. I don't know how it can still be up and running. Does reporting them to Consumer Affairs help?
Consumer Affairs in Victoria phoned them and got an assurance that he would refund my money, however they have no power to make it happen. They suggested that I lodge a claim with VCAT - small claims if I don't receive a refund. So far no refund....
"In order to beat the Christmas rush, I had decided to do some early Christmas shopping. I was in particular wanting to purchase some gifts..." Read More
"I ordered a Nyan Cat necklace on the 23rd of December from this website. It was a necklace that was priced very well - especially since it..." Read More
"Whilst my enlargements haven't arrived yet (only ordered yesterday) I was very impressed when Snapfish manually applied a 50% saving coupo..." Read More
I placed an order and paid in full and still nothing. Phone calls never answered and emails never get replied. On 3rd August 2013 it would have been 3 months since I placed the order worth over AU $100. I don't know how this website is still up and running. I don't believe any of these other comments about 'Excellent' service are real, unless it's 'Sven' 'ITSELF' writing them. Personally I think this site is a scam & will soon be shutting down and the scammers will take our money with them. All we can do is warn others 'NOT TO BUY' from it. I'm going to post this 'WARNING' everywhere !!!!!
'WARNING' !!! 'DO NOT BUY FROM THIS SITE' !!!!