Very fast and easy transaction very happy. Hope to see some great flowers for my step mother in Brisbane. Pricing is great, delivery fee maybe a bit pricey but happy to pay for good flowers
I just love these guys and use them frequently, never an issue! professionals. I have shopped with them for some time now and am looked after for my return business
Well I'm jealous that I haven't been treated as great as you have, as I am a frequent customer for the prices, but their customer service is extremely poor.
I've ordered flowers from this site to my wife. she was so happy and tell me how lovely the flowers are, the price is great, and the whole process is very quick and easy.
I have used this service a few times now, and I love their prices, their efficiency and fresh produce. It's a great experience all round. Their site is well layer out, and so easy to use. I have used other services in the past, but Bloomex, has been the best. I will be using them next time.
Yes called their customer service number, used their online chat and their so called we care email. Their customer "service" operators all work from home. They claim to be in Sydney when I fact they are base in Canada. I have caught so many of the operators out, they get frustrated when you ideation their companies policies. Many have flatly told that Bloomex's policy is to NEVER give a refund no matter what. They only way you get a refund to go to fair trade or VCAT. I am sitting on my application at the moment.
I had a problem with my next order, after this review, but it was cleared up, after 1 email. If you don't want to believe me, than don't, but this review is not fake.
Oh, I am really sorry. I don't know what came over me. I think I am just annoyed with their poor service and I really didn't think they could have possibly done a good job.
It's ok. I just find it funny, that people automatically think that it's fake, because it's different from their experiences with them. I have used this service 5 times, and the last time was the only problem I had, and it wasn't a major one. This is the first review I've written on anything, and will be my last
Well I apologise. I didn't mean to be so arrogant. Please feel free to comment on stuff, don't be discouraged because a bunch of pessimistic dheads disagreed with you.
Do you know what!? You guys were right. I ordered flowers for my friends birthday, and they never arrived. No email, no call, and only after 2 emails, and a phone call, did I get any contact from them. I'll never be using them again!!!
Oh no. that's a real shame. I was actually proud to see someone be so honest and willing to share their opinion regardless of what other people thought and said.
It's a shame they did a bad job to such a faithful customer.
I just referred my mother in law to buy from them and they didn't deliver the flowers despite constant calls etc.and it's been over a week now and they still haven't delivered and I feel terrible to referring them. They were meant for her sister who is currently in hospital.
I am a bit sick of them to be honest. I think i might report them to fair trading to get inspected. It's not fair on the customers, especially when i hear so many bad stories.
Oh no Summer. I'm so sorry. Now I feel bad. I just can't believe how bad they were. Fair trading seems to be the go. I'm so dissappointed. Arghhhh..... makes me so mad. They don't even seem to care.
They are absolutely terrible! Don't delivery and don't respond and hang up when I ask for refund. I have never seen anything worse. This has to be reported so no more ripped off customers
I agree, Bettyflying. I'm wondering if they're under new management, or something. As I said originally, they were fine. Something's really wrong with that company
Bloomex was simple and easy, they offered great deals that were considerably cheaper compared to other flower sites.
I purchased a bunch from the designers collection which were half price and they are gorgeous! perfect for my Mum. However the flowers did differ slightly from the picture but overall I was very pleased with them.
The delivery cost was $9.95. My order arrived on the correct day which was great. Although I did order them two weeks in advance.
I am very satisfied with my purchase and am impressed with the simple and easy to follow layout of the website. My Mum was even more delighted with her flowers, Thank you Bloomex!
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