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2.6 from 3 reviews
1 out of 3 reviewers would shop here again

3 Reviews from our Community

Overall Review Summary
Great:
0
Okay:
0
1
1
Individual Review Summary
Service:
2.3
Shipping:
2.3
Pricing:
3
Warranty:
1
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Date Posted:
Ordered On: 31/12/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Jacquelinee would shop at Tru Water again.
Cheapest water filters online
I was going to buy water filters from Harvey Norman but they didn't have any in stock so I checked online and it's sold for $46.95 which is much more expensive than I remember buying.

So I searched for the filter online and I found Tru Water selling 2 pack for $69.95 with free shipping! Checkout was easy and I became worried my filters hadn't arrived so I Facebook messaged to ask what was going on.

They told me they just came back to work on the 12th and would ship my order immediately, they arrived 3 business days later.

I'm very happy with the price and customer service received. Would definitely return to buy more filters when needed.
I ordered from TruWater without reading reviews first. The price was half the retail here in NZ and had free shipping. After 2 weeks I tried to follow up but couldn't get hold of anyone - then read the negative reviews and panicked. Was about to go to the bank to try to reverse the charge but today the filters arrived - genuine LG and I am very pleased with the product. Would have been easier if phone had connected but maybe I used the old number (not sure, but do know they have new premises). Totally satisfied, will trade again. :-)

mickey1 posted on 23/02/2016