You can upload jpg, gif or png files.
Is this your store?
Add a photo
0 out of 1
review would shop here again
Baby & Mothers
Ordered On: 16/03/2016
flyingpug would not shop at Prams.Net again.
BEWARE - DO NOT PURCHASE FROM PRAMS.NET
I ordered a pram on 16 March 2016. After a couple of email exchanges and waiting for more than ONE MONTH, I received an email on April 26 informing that the model i ordered is out of stock. On April 29, I requested for another model after making sure that this model could be dispatched immediately. I was assured that it would be dispatched within 1 week. A top up of €47 was then paid for the new pram.
8 DAYS LATER.... MAY 6. As i did not received any shipping notification, I emailed to check and was told my pram would be sent 'early next week'.
I waited patiently till mid week, May 11. Again, it seems like there were delays. I sent another email requesting for specific timeline on shipping as at this point it has almost been 2 MONTHS of waiting. I requested that if shipping could not be made within a couple of days from May 11, I would prefer to cancel.
Almost immediately on that same day, I received a notification that my item was shipped. But the tracking number provided was fake and no specific tracking website was provided.
I emailed the next day May 12 to ask for the tracking number and relevant website to track. I was replied to expect the tracking number on May 13.
Its MAY 18. After waiting more than 2 weeks for the new pram, I have yet to receive any updates whatsoever on the shipping status of my purchase.
DISHONEST. HORRENDOUS DELAYS. UNPROFESSIONAL.
Comments are closed
Back to top
The Baby Gift Company
Save Our Sleep
Write a Review
Add a Store
Online Safety Tips
Terms and Conditions
Copyright 2012-2014. eStoreReview All Rights Reserved ABN: 69 160 207 518