Shop for your favourite brands and gift cards instore and online. Discover the latest catalogues and events. Find your closest store. Apply for a David Jones American Express Card.
I was in David Jones store on Sunday, but wasnt able to purchase the lego toys I wanted as I was with the kids.
When I got home I logged into David Jones online store, they were offering the same discount on the lego as I saw in store, and delivery was free. All the lego was 30% off and they stocked the Lego Pet Store and Lego Town Hall set which are sometimes hard to get and usually expect to pay RPP.
I placed and order on Sunday received notification its dispatched on Monday and expecting item to arrive Tuesday. I was impressed with the handling time all up 3 days. I think this is a great turn around given its xmas trading as well.
I will shop again on David Jones online store. It was so easy. Only thing I was a little disappointed in was that I didnt see option to use David Jones Gift Card to pay for online goods.
technical hiccups, but excellent customer service and quick delivery
ordered some pants, keychains and wallets - assorted presents
didnt really shop around, saw some items on the website that i could grab for presents so i did - delivery was free for my total spend and included a $50 voucher for shoes (over $100) for my next online spend
there were a few issues as my order wouldnt go through on the online checkout. i had to ring up and a very helpful sales consultant collected details of my order and manually placed it for me
after that, i got the usual order and postal email confirmations
the majority my items arrived 2 days later (super quick!), in a nice looking David Jones box, well packaged. in my mind, the box was a bit unnecessary, but it does add to the premium service/prestige feel offered by David Jones. nice, if those things matter to you.
i say majority, as i never received my voucher, so i contacted David Jones and enquired about it. i was informed that it shipped separately, and indeed, it arrived 2 days later.
overall, my first time buying from David Jones online. a bit of confusion and technical issues with order and delivery, but the customer service was excellent and very helpful. based on this experience, i would definitely buy from David Jones again
I rang their customer service on the sizes of this particular shoe (whether it was US/AU/UK) as it wasnt specified on their website (that I could see) and was informed that sizes were in US. They had my US size in stock so I placed the order, receiving a confirmation email the same day.
I received an email the next day notifying me that my item had been shipped, and it arrived 2 days after that. Quick enough for me.
Somewhat annoyingly, it turned out that the shoe was actually UK sizes (the US size was not available on their website, so I didnt accidently select the wrong one). That being the case, it meant that they didnt have my US size in stock. To help solve the problem, I threw in a pair of shoe insoles to fill up space.
Feedback on my first pair of Lacoste shoes. For the price and being a branded pair, I expected the shoes to be a bit more padded and comfortable (the upper lining felt thin and hard, and I think the soles are actually quite thin too, so not good for long walks), so I'm disappointed. Perhaps I need to wear them in a bit more to soften the leather and the fact that they are possibly one size too large for me could also contribute to this. Time will tell. But at least they look nice. Definitely a story of form over function, in this case.
Being misinformed by customer service about the sizes was a nuisance, as I could have ended up with a pair of shoes that didnt fit me at all. They do offer refunds, but please be aware that in their terms and conditions, payments made through PayPal are not refunded to your card, but rather as a David Jones gift card, which I feel is an inconvenience and not entirely fair. I would not have appreciated being stuck with a gift card. One of the main reasons why I actually chose to keep the shoes.
Luckily it worked out in the end, sort of. Not a deal breaking experience, and I guess I'll shop here again, eventually...
I ordered some skincare from the david jones website and found it a very easy and painless process. It was quick to search for the item and to check out. Free delivery is also available for orders over $50 so that gives me the convenience of shopping without having to head out.
I always find shopping with David Jones easy. It's easy to find what I want, and the checkout process is fast. Plus with free delivery, this is my preferred retailer.
David Jones provides free shipping with purchases over $50. I took advantage of thier Burts Bees promotion which included a free full sized Burts Bees night cream when spending over $25 on Burts Bees products. My order arrived in 2 days which was suprisingly fast
"Ordered a large bouquet from Canary James and was very pleased with it. It was absolutely beautiful and for $90, it was good value for mon..." Read More
Easy to use design, straightforward payment, free shipping, pretty quick delivery and very nicely packaged. Overall very happy.
Some of the photos and descriptions on the site could use a tiny bit more detail - that would be my only complaint.