I received a tax invoice the same day and my item was marked as shipped the next. It then took 4 more days to arrive. Overall, less than a week from purchase date to delivery date. Nothing to complain about there.
The items ordered were solid and seem durable, so am currently happy with the purchase.
Price was less important than the combination of cutlery and items in the package.
Happy to buy from PoK again should the need arise. They normally have a good range, if not the best prices
marlie29 would shop at Peters of Kensington again.
Good experience, hard to locate pick up place
Peter's of Kensington is a department store based in Eastern Suburbs, it sells everything in the store! kitchenware, homeware, toys, tableware, you name it they will probably have it
Pricewise i would say they are better than most major department stores.. Their item arrangement however is a bit messy..so it's a bit hard to locate the stuff you want to find..
knowing this I can't be bothered to find the item i really want in person..
So i decided to try their online shopping, it is pretty straightforward and does not look as messy as their real store..
after I have purchased the gifts on Friday, I can pick it up as early as monday (24 hours after that? as they are closed on Sunday)
The next Saturday, I came to their store and picked it up..
it was a bit hard to find the pick up place, as it was unclear where should i queue and they also have multiple queues.. (gift wrapping, express, complain centre)
But after I have approached one of the staff, they helped me well and in less than 5 mins it was all done!
besides the queue, it was a good experience :) and i would love to purchase gifts from peters of kensington online shop again
Ayuimi70 would not shop at Peters of Kensington again.
Not impressed
I had purchased once from them & was pretty happy with the the shipping time & how well it was packaged.
2nd purchase...I wasn't too impressed. Took them 5 days to process the order whilst the funds were deducted. The item obviously did not ship on the day they said it did because it took another 7 working days to arrive, so overall, I waited nearly 3 weeks for my parcel to arrive. This purchase was only $20 cheaper than David Jones.
Their price is competitive but I am inclined to pay a little more for better service and less BS.
marlie29 would shop at Peters of Kensington again.
Second Purchase
I bought a gift from peter's of kensington few months ago and I'm really happy with the service and price, and then I had to buy another gift for kris kringle.
So without any hesitation, I browsed through peters' website and purchased a pacman mug, for the price it was a really good buy!
The online shopping was pretty straightforward and it only took them 1 business day to ship it!
I purchased a Parker pen and a Parker mechanical pencil during an online sale of Parker products from Peters of Kensington. It was my first purchase from them.
The prices for the pens were fantastic, far cheaper than elsewhere, so not surprisingly, they sold out quickly. I would have purchased more had they still had more stock when I placed my order. The website was easy enough to use and there were clear item descriptions.
The parcel took a little longer to arrive than expected, but I am in WA, so I was prepared for that. It was very well packaged and the pens survived their trip well.
I was happy with this experience and would purchase from this store again.
Ordered a Bodum teapot set due to a recommendation from a friend, a few Mugs and a wallet from PoK.
PoK sells a large range of well known and quality brands and products, so expect to pay a slight premium for this.
Shipping was a small charge extra, with a flat rate for all the items. I don't believe pick up in store was an option.
I was happy to see a order confirmation come through on the day of the order.
3 days later, i received and order dispatch email, with a tracking number - however, merely stated a carton was being delivered, with no contents - so if you are making multiple orders, you won't know what is being sent to you. Maybe good if you like a mystery box surprise.
After that, my items arrived 5 days later, so a total of 8 days from purchase to delivery. Not too bad.
Strangely enough, i received a second email of my items being dispatched, the day after i had received my item. i guess they had a large load of orders and had only just started going through them all. Funny.
The tea set was a gift, and the recipient seemed happy. I'll have to follow up on this later. The mugs were sturdy and the wallet seemed fit for purpose.
Overall, id be happy to buy from Peters of Kensington again.
Range of higher end branded products of good quality, with shipping charge
Bought a Teapot as a gift for a family friend with a $7 postage cost.
I received an email confirming my order, which was then marked as shipped 2 days later.
My one complaint about the shipping order, is the fact that they did not specify in my email what item had been sent - merely that a "carton" had been sent.
i could imagine if i had placed several orders, i would not know which item would be sent. a small thing, but i'm sure it not hard to implement a system which states the contents of your shipment.
Regardless, my order then arrived 4 days later, so less than a week from date of order to receiving the item.
As the teapot was fragile, i was happy to see the (somewhat large and bright pink) box was filled with plenty styrofoam packaging to cushion the product.
Overall, i was happy with my purchase and would buy from Peters again. Just be aware of the box packaging. Very noticeable, walking advertising for them =)
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I received a tax invoice the same day and my item was marked as shipped the next. It then took 4 more days to arrive.
Overall, less than a week from purchase date to delivery date. Nothing to complain about there.
The items ordered were solid and seem durable, so am currently happy with the purchase.
Price was less important than the combination of cutlery and items in the package.
Happy to buy from PoK again should the need arise. They normally have a good range, if not the best prices