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Costume Box Reviews

New South Wales, Australia
Is this your store?
4.1 from 8 reviews
7 out of 8 reviewers would shop here again
Categories:
About Us:
Where Australia Buys Fancy Dress Costumes. Massive Range. Very Fast Shipping.

8 Reviews from our Community

Overall Review Summary
2
Okay:
0
Bad:
0
1
Individual Review Summary
Service:
4
Shipping:
4.2
Pricing:
3.9
Warranty:
3.8
Date Posted:
Ordered On: 25/12/2014
1
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Ethical would not shop at Costume Box again.
Dissgusting cheats
Our order for costumes $120 for our boys 4yrs birthday. 8 days items haven't arrived. Contacted costume box "live chat" who insisted I do a follow up phone call with there postal service ( Star Track\ hopeless) to located items. Response item was on its way with the driver who couldn't be contacted x 3 days. Again spoke with costume box live chat web service to again inquire about items location. Who responded insinuating I was "Dead". Emailed their manager regarding this disappointing experience and unprofessional service. Who then insisted the service agent made a typo...????? And that the items would arrive by 5:30pm. By 5:00pm no items so I phone back again, they reassured me that the drive was working late and items would arrive by 6:00pm. 3 days later I requested a full refund, items never arrived. The whole experience was rubbish, disappointing, unprofessional and insulting.

Date Posted:
Ordered On: 14/10/2012
3.5
Overall Rating
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Shipping:
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JoanneGoh would shop at Costume Box again.
Good range of costumes
My daughter had a school event which require her to dress up in 1800s clothing. Thanks to Costumebox, I am able to find something for her and she was happy and excited. Will definite use this as a source for dress up events.

Date Posted:
Ordered On: 15/08/2012
3.7
Overall Rating
Service:
Shipping:
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N/A
Annie would shop at Costume Box again.
Good quality
The costumes from Costume Box are very good quality although a bit on the pricey side. I bought a costume dress for a fancy dress party and i was definitely pleased with the detailing. Shipping was as expected and came within 5 days.

Date Posted:
Ordered On: 2/11/2012
4.7
Overall Rating
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Shipping:
Pricing:
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N/A
meilunyan would shop at Costume Box again.
Green Tutu
I ordered a Green tutu for a Halloween party. I stupidly, ordered it 2 days before, so obviously it didn't arrive in time, but i did contact the Customer service and they were very nice. They said i could drop in and collect it but had to give them money and then when i receive the tutu in the mail i could return!

Date Posted:
Ordered On: 3/08/2012
5
Overall Rating
Service:
N/A
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N/A
vishRaizada would shop at Costume Box again.
Costume Party
We had a friend's costume party to go to and Costume Box proved to be a life saver. I only had a week to go and I was able to find a good costume, costing me less than what I would have paid renting it.

I had it delivered in 2 days, which was a cherry on top of the cake. Definitely recommend this site for any costume needs.

Date Posted:
Ordered On: 12/12/2012
5
Overall Rating
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buzztell would shop at Costume Box again.
Fantastic! Click and collect on the Northern Beaches!
I love costume box. I've bought so many costumes from them. In the past I have had them deliver, and they usually arrive next day. For this order I collected from their Northern Beaches warehouse.

The process was easy, the location was easy to find. The price of their costumes is great, they always have a sale and if not you can ALWAYS find a promotional code somewhere (search online).

The quality of the costume I bought (Robin Hood) was exactly as described. Fantastic shop.

Date Posted:
Ordered On: 23/05/2014
5
Overall Rating
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erikaowens would shop at Costume Box again.
Quick , cheap shipping and great products
I ordered multiple pairs of stockings and gloves for a costume from this website and I was not disappointed! They arrived via courier within two days, and the products are just as they look on the website.