Online Australian retailer of adult men's and women's fancy dress costumes, buy sexy costumes for women and men or masquerade masks, party wigs and accessories.
I thought Heaven Costumes would be reliable as they had great reviews and are such a large company, therefore I ordered a cowgirl outfit for my 21st Birthday. Although it was named the "budget" outfit, it still looked fantastic in the picture. It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.
"I ordered a skirt and a top off Missguided a while ago and as per usual i was thrilled to receive my parcel! Although the quality of the c..." Read More
"I snagged myself a teeturtle shirt at scamper & co as it was on sale. Scamper & co are Aus based so shipping was my faster and cheaper as ..." Read More
"I have contacted Unamee 3 separate times and not once have they gotten back to me about where my order is. The final time I wrote them, I ..." Read More
"I ordered a costume from Costume collection and it arrived at my doorstep within a few days. They also provided a tracking code with the o..." Read More
It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.