Oh Mimco, how I adore thee. I purchased a pouch and some hair ties recently and they gave me free shipping (normally $9.95) due to some delayed shipping however my goodies arrived in just 4 business days so I was very happy.
Their products are of such amazing quality that I feel they are worth their price tag. Their service is phenomenal and the website is beautiful and so smooth to browse/checkout on.
I ordered a few hair pins from Mimco using my birthday rewards to help me pay for most of the order ($30 birthday reward) so I was very pleased to find out the pins ship for free! It was shipped via Startrack express shipping, I ordered Sunday night and it's arrived today (Tuesday).
The prices are quite expensive though, even the sale store because 2 hair pins were $19! However since it was my birthday reward I thought I would treat myself. The quality is really good and they feel luxurious.
Overall, I like Mimco for gifts as I would not buy from here in everyday life since things are quite expensive though great quality. I had a great online experience as well since the site is clean and easy to browse. Service was quick, I'm very pleased.
With so many birthdays coming up and living on a student's budget, I decided to do some online EOFYS shopping for presents.
I hadn't shopped using the online Mimco store before but the convenience it offered was too good to pass up so I decided to order a wonderful pair of leather boots that were down from $299 to only $99. They were the 'Creation ankle boot' in 'stone'. I ordered the shoes on Monday night and received them on Thursday morning. The postage cost an extra $9.95 which is a little costly compared to other sites which offer free delivery within certain regions but considering the savings were substantial, it was worth it for me.
Upon receiving them I felt they were a smaller make and needed the next size up. I immediately contacted one of the closer stores and let them know. They were extremely helpful in locating a pair in the size I needed at a store nearby (as they had sold out in this particular store). I contact the store that had them, and they were happy to hold them for 1.5 hours for me to make the exchange in store. The service once I arrived was efficient and I felt very comfortable with the assistants. Overall, an excellent and smooth experience from the buying through to the exchange.
The prices here are the same as in store, however the advantage is when they are having a sale you can see all sale stock instead of what's in the one store. Unfortunately they don't update their database often enough and a couple of times I have ordered items that were out of stock. This isn't itself an issue, however they charge your card before checking if the item is in stock then process a refund which can take several days. Shipping is also a little slow.
Recently purchased a Molten Envelope Large Clutch on sale for $129. Great colour (salmon/nude) and size as quite large. Made from patent leather so looks shiny and elegant. Great for nights out. Shipping was fast and an email was sent when they had shipped the item. Arrived in less than a week with dustbag and a paper Mimco shopping bag. Great service.
Mimco is generally overpriced which is why I have given it three stars. I however took advantage of their ongoing boxing day sale and spent roughly $60 for a bracelet and matching earrings. I received the items in 4 days but the package itself looked like it had, had a very rough journey and wasn't sealed properly. Also as I was unsure where to put this complaint so I've put it under the service category, the bracelet itself I received was broken, which was very disappointing. I am a fan of the brand, but will not be shopping with them via online.
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Their products are of such amazing quality that I feel they are worth their price tag. Their service is phenomenal and the website is beautiful and so smooth to browse/checkout on.
Mimco is great, instore and online!