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4.3 from 12 reviews
11 out of 12 reviewers would shop here again
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12 Reviews from our Community

Overall Review Summary
2
Okay:
0
1
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Individual Review Summary
Service:
4.2
Shipping:
4.2
Pricing:
4.7
Warranty:
5
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Date Posted:
Ordered On: 31/07/2013
5
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Natalie would shop at Beauty Bay again.
Beauty brands that are hard to find in Australia
I love Beauty Bay because they sell many products that I can’t buy in Australia. I can also buy harder to find brands at cheaper prices than in Australia (especially when they have a sale). I have placed two orders with Beauty Bay, and both orders arrived in two to three weeks. Many people will say that this is slow, but this is faster than most standard mail parcels from the US. My orders included Louise Young makeup brushes, Mario Badescu skin care products, a Goldwell conditioner, a heated eyelash curler, Urban Decay single eyeshadows and a Tangle Teezer. For both orders, my postage was free because I had reached a certain amount.

I have noticed one annoying problem on the Beauty Bay website: sometimes when clicking on page numbers at the bottom of the screen or on the “next” icon, instead of taking you to the next page, the website takes you to a product. To avoid this, I find it is better to scroll through brand listings on the left hand side of the screen, but this only works if there is only one page of products to scroll through. If this problem continues for much longer, I will email Beauty Bay to let them know.

My last attempt at shopping with Beauty Bay was frustrating. It was during a sale and their website experienced significant difficulties. I looked on their Facebook page and there were lots of customers complaining that they could not place an order. I tried to order on their website on and off all weekend with no success. By the time that I could access their website, everything that I wanted to buy had been sold.

Date Posted:
Ordered On: 7/08/2014
5
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Jacquelinee would shop at Beauty Bay again.
Great
Picked up a Mario Badescu Acne Repair Kit for just under $60 + free shipping, I really like the site layout. Everything looks so neat and professional.

The prices were super reasonable and much cheaper than Australian RRP.
My order took about 8 business days to arrive which was fine as everything arrived packaged safely.

I would definitely recommend this site, I could spend hours browsing!
Comments are closed

Date Posted:
Ordered On: 18/08/2013
5
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N/A
akkatracker would shop at Beauty Bay again.
I like it
Easily the cheapest option for buying Payot cream online.

Was a bit unsure about the legitimacy but wasn't disappointed. In 12 business days (pretty good considering it was from the UK and was free) the item arrived, very nicely in a small brown box.

Date Posted:
Ordered On: 21/03/2012
5
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Jabar4 would shop at Beauty Bay again.
Great products, large range
This is a great website that I have used many times over quite a period of time. It has a wide range of items from many brands. I purchase brands that are not always sold in Australia. Often the prices are the same as Sephora however you are able to get free shipping that is fast to Australia unlike Sephora.

Date Posted:
Ordered On: 31/10/2012
5
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Jabar4 would shop at Beauty Bay again.
Recommend
Wide selection across many popular brands which aren't all sold in Australia. Fast free shipping. Have received a refund for a damaged item previously, it was not stressful but a simple process. Have purchased many times. Highly recommend!

Date Posted:
Ordered On: 21/11/2012
5
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julievo would shop at Beauty Bay again.
Great price for great cosmetics!
Whenever I need to purchase makeup or beauty products, I will choose Beauty Bay.

They offer many brands and items that are not available in Australia with a good price.

The shipping is free with any purchase.
They will provide you with a tracking number to track your item.
It generally takes approximately 2 weeks to arrive.

The prices are amazing for the quality of the items there.


Date Posted:
Ordered On: 17/04/2012
5
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rosesandkittens would shop at Beauty Bay again.
Awesome place for beauty products!
I bought the acclaimed Beauty Blender (Sponge Duo Set) for 19.28 pounds. As everything foreign in Australia is way overpriced, this is the best place for picking up any beauty-related goods you need. A single sponge alone in Australia is like $24, which is ridiculous. Beautybay offers heaps of products at reasonable prices, all while having free shipping for every order! It's professional and offers Paypal too, so you don't have to worry about internet security and all that.

I received my package a week and a half later, a little later than I wanted, but I can't complain with free shipping! The product was exactly what I wanted, and I was so so glad that I didn't fork over extra to some greedy retail shop.