It has been over 6 weeks since I placed my order and I still have not received it. All I get when I email customer service is the same computer generated response telling me to wait 20 working days and to check the post office. Three times I've had this email, the fourth email has been ignored. This company is a scam and doesn't supply you're order in the 7-10 working day's that it states on the website and has no customer service. Check on their Facebook page to read all the recent negative comments.
I bought the acclaimed Beauty Blender (Sponge Duo Set) for 19.28 pounds. As everything foreign in Australia is way overpriced, this is the best place for picking up any beauty-related goods you need. A single sponge alone in Australia is like $24, which is ridiculous. Beautybay offers heaps of products at reasonable prices, all while having free shipping for every order! It's professional and offers Paypal too, so you don't have to worry about internet security and all that.
I received my package a week and a half later, a little later than I wanted, but I can't complain with free shipping! The product was exactly what I wanted, and I was so so glad that I didn't fork over extra to some greedy retail shop.
Whenever I need to purchase makeup or beauty products, I will choose Beauty Bay.
They offer many brands and items that are not available in Australia with a good price.
The shipping is free with any purchase. They will provide you with a tracking number to track your item. It generally takes approximately 2 weeks to arrive.
The prices are amazing for the quality of the items there.
Wide selection across many popular brands which aren't all sold in Australia. Fast free shipping. Have received a refund for a damaged item previously, it was not stressful but a simple process. Have purchased many times. Highly recommend!
This is a great website that I have used many times over quite a period of time. It has a wide range of items from many brands. I purchase brands that are not always sold in Australia. Often the prices are the same as Sephora however you are able to get free shipping that is fast to Australia unlike Sephora.
I ordered Rubis tweezers which were on sale. The shipping was free and took two weeks which was a little long but I'm glad they arrived eventually. When I wrote to them to check on my order they replied straight away to say it was on the way and gave me a shipping number to check online. Good service.
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