Ordered the 5d Mark III - promised it would be delivered in 1 week...after 6 weeks still did not come in.
In the process of getting a refund, which has been going on for almost 2 weeks now.
Nice people when speaking to on the phone, but as an organisation - horrific, inept and either don't know what they are doing or just blatantly lie (I've assumed the former).
DO NOT USE THEM unless you go to their warehouse in Alexandria and literally see what you want.
How did you solve your problem with Import Stock. Henry (also victim Import Stock)
Muslim_Photographers would not shop at Import Stock again.
Import NO Stock
Do not buy from them!
AUD $9746.00 purchase; no lens no refund and plenty of nonsense.
I purchased a Nikon D4 and lenses from them last year and they delivered after some delay. They created a new website later on without removing the old one first. They must have known people will still order on the old website and they must have known they didn't have most goods in stock but they went on with it.
4 month later and 40+ nonsense emails from Mr Ming nothing happens. I kept getting false refund reference numbers and plenty of fake assertiveness they I will be refunded. Excuses such as public holidays, staff shortage and busy phone number were often used.
What I did: Asked my bank to ask their bank to refund the money. 3 weeks later... nothing apart from an acknowledgement of the bank request of refund.
I keep getting the impression that Ming procrastinates to buy time. I don't know why they bother. My next step is the small claims court. Thank you Import NO Stocks for ruing the reputation of online shopping from Hong Kong!
Hello. No it hasn't. As expected, Import Stock lied to the NSW Fair Trading about refund made Aug. 23rd. Fair Trading provided a list of options for the next step; they all involve some kind of legal action for a fee.
Hi Jessij et al. I am also in the middle of a dispute with Import Stock (i.e. I paid my money and nothing has arrived even after lots emails and calls). Did anyone else work out that Tim and Mr Ming are probably the same person? I did a company search of ITAP Australia Pty Ltd (registered address 7/34-36 Ralph Street Alexandria (location of 'Import Stock) ) and its sole director is Tim Ka Ming Hung. I have emails from Tim and Ming which imply they are different people. I note that 'Import Stock' is not a registered business in Australia according to ASIC. Not good. However, I did a search of the Companies Register in Hong Kong and 'Import Stock Ltd' exists as per the website with Hung, Ka Ming as the director. Did you get the name of the real estate agent locking Import Stock out of the premises in Alexandria? I've lodged a complaint with Fair Trading and I suggest everyone else does as well. I suspect this will be a long and bumpy ride.
Thanks Jen. Very helpful information. I kind of suspected they were the same person. I did lodge a complaint with Fair Trading and Tim/Ming told them I should expect it in my account by end of last week; another fib of course. Contemplating going to small claims court but is t worth it as the man and the company seem to have vanished.
Hi Muslim_Photographers and Jessij. Are you interested in joining a group to take action against 'Import Stock' (ITAP Australia Pty Limited)? If so, please send me an email to genevieveburnett[at]yahoo.com.au and I'll send you more information.
Warning ** Warning **Do Not Shop Here Ordered Headsets April 2013 - Still Waiting After Many Emails And Phone Calls With Ming From Import Stock He Only Delivered Excuses And Tall Stories. Ming I Am Still Awaiting On Refund????
You Never Get The Product You Never Get Any Service You Never Get A Refund Site Should Be Removed From Australian Website Total Scam
Hi, just wondering if your case was resolved? Going through the same thing now.
Hi Jessij, unfortunately not resolved yet. But I'm not one to give up and let them get away with it. I have emailed them another reminder today for them to acknowledge my banking details for a refund. Of course still no answer - tomorrow I will call them up and remind them about fair trading in NSW. Contact for Import Stock is Tim.?
Have just been speaking to fair trading in NSW does not look good for IMPORT STOCK. I suggest everyone out of pocket needs to act now lodge your claim now online.
Well I went to their warehouse in Alexandria. And as I arrived the real estate agent was also there locking them out as they were badly behind with their rent.so you will find you won't be able to contact them at all now....
Thanks for the info, unlucky for me good for them that I am in Perth. Otherwise I would track them all down. I'm waiting to find out a little bit more regarding who and were they are etc. I have also emailed a few sites who still advertise Import Stock and advised them that their scammers.
Hi, I've been stung by these morons too. I purchased a lens from them, and they reckon they've shipped it on the 28th, but I'm currently traveling through Broome and it hasn't arrived. Will try the post office Monday morning as well, but I'm very annoyed and disheartened dealing with them. My lens crapped out on this trip around Australia which is why I bought this lens from them.
Can someone please send a link or instructions how to lodge a fair trading claim? Thanks.
HI lashi , Lodge general complaint asap, as my understanding is they have gone into liquidation http://www.fairtrading.nsw.gov.au/. go to the section general complaint and just follow the links. We may get some small amount back in the dollar. Depending how much they owe ATO. Good Luck. On the form it asks for their details which is telephone: 1300 699 890 or 02 80918071 , fax 02 - 83236090 and their address which is 7/34-36 Ralph Street, Alexandria NSW 2015 Gook Luck
I lodged my complaint with Fair Trading last week. I have been trying to get my refund for a month now. I have had all the excuses in the world from these guys. Time will tell.
I contacted my bank (Westpac), and I'm trying to get a refund from them. Maybe you guys could try the same? Of course, I'm only down $334.81, compared to some of you guys who seem to be down thousands! Of course, I'm also lodging the appropriate forms, and went to the cops today and did a stat dec.
Hi Guys did any of you go through shopping.com.au ? because when i have emailed them to advise that import stock are scammers they they said any customer that went through their site they would try and help them out?? - possibly too far gone now.
Has anyone reported these guys to the police? I'm currently in Broome, and the police said that all I can do is a Stat Dec. But it feels to me like this is a criminal matter, but I don't know what to actually report...
Are any of you interested in joining a group so we can organise a coordinated effort against 'Import Stock' (ITAP Australia Pty Limited)? If so, send me an email at genevieveburnett[at]yahoo.com.au and I will send you more details.
These people are professional scam artists who take your money and you never hear from them again!!!!
I - as have many others have fallen victim to them.....
I dont understand how they can get a .com.au domain without an ABN??????
BE WARNED!!!!!!!!!!!
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
Import stock are theives. No intention of delivering the product purchased.. cant let them get away with this.. must continue to hunt them down by any means possible
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
I have also lost a lot. Very willing to help rippedoff1@hotmail.com I have been trying to get a refund for 6 weeks and been fed every excuse .............
I observed that it can place orders again on site...I tried it.
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
waiting six weeks for a nokia mobile phone. By reading the reviews it looks like I have done my money cold.
Not sure if it is worth lodging a complaint. Looks like they were still trading when they had no chance of filling their orders. Just a scam.
Are you interested in joining a group that is planning to adopt a coordinated legal strategy against 'Import Stock'? There is another forum on this topic: http://forums.whirlpool.net.au/archive/1830134. If you check the latest posts by 'scammedBYming' (dated 17.09.13), you will see how you can become involved. A lot of people have been affected. I urge you to join us.
In the process of getting a refund, which has been going on for almost 2 weeks now.
Nice people when speaking to on the phone, but as an organisation - horrific, inept and either don't know what they are doing or just blatantly lie (I've assumed the former).
DO NOT USE THEM unless you go to their warehouse in Alexandria and literally see what you want.
Henry (also victim Import Stock)