katieMarie would not shop at Matchless & Co again.
Never again
I bought a voucher for Matchless and Co products through Our Deal. First the Matchless online ordering system wouldn't work - it kept trying to charge me for a product I had already paid for, then every time I tried to cancel and re-enter my voucher, the amount of items I was trying to order doubled in number.
I contacted Matchless who said they would complete my order manually. Seven weeks later and my goods have not arrived, and Matchless advises that they were sent by UNTRACEABLE post, so their location cannot be determined.
I contacted Our Deal who gave me a refund, but because of my experience I will NEVER buy anything from Matchless & Co again.
I had the same experience, though order was via Scoopon. Ive likewise contacted scoopon regarding cancelation options
Much like another reviewer, I used OurDeals to buy a named necklace from Matchless as the deal was good. The instructions on the website are shocking and give insufficient detail to work out how to put an order in.
Finally order was in, and I was given a 28day timeline for delivery which is rather long these days. Then the on the 28th day I got an email to say the delivery was lost in transit and it would now be another 21 days until I got it. English obviously wasn't the first language of the writer "Kat".
That's a week after I need it for mother's birthday party!.
Note delivery is from Hong Kong. Might as well just go order cheaper off Ebay.
bellabohemia88 would shop at Matchless & Co again.
Great gift ideas, but a bit hit and miss.
I was given a voucher for this store and ordered two personalized name rings, one gold-plated and one silver. The gold-plated has tarnished from being worn every day for about 4 months, but the silver still looks fantastic. You can be quite creative with the rings- I put two names (bride's and groom's) on a the largest possible ring, then put it on a chain and gave it as a wedding gift- they loved it! It took about 4 weeks for the order to arrive because they make the jewelry to order, but shipping was free, and the packaging was nothing fancy so you will need to find your own jewelry box. I would definately only consider ordering silver in the future, but I will be shopping there again for gifts :)
I bought a few personalized 'Name on rice' Charms with Swarovski Crystal Elements Birthstone. They have various different options that you can choose from, hence that provides a variety of options to make your charm unique. The site is easy to navigate and the shipping is quick. The packaging of the charms is also done well in individually wrapped bags.
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I contacted Matchless who said they would complete my order manually. Seven weeks later and my goods have not arrived, and Matchless advises that they were sent by UNTRACEABLE post, so their location cannot be determined.
I contacted Our Deal who gave me a refund, but because of my experience I will NEVER buy anything from Matchless & Co again.