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4.7 from 14 reviews
14 out of 14 reviewers would shop here again

14 Reviews from our Community

Overall Review Summary
Great:
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1
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Individual Review Summary
Service:
4.8
Shipping:
4.6
Pricing:
4.7
Warranty:
4.8
Date Posted:
Ordered On: 15/05/2013
3.3
Overall Rating
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kayte would shop at GraysOutlet again.
first time customer
This is the first time I have purchased from GraysOutlet, they had a good sale for Dickies bed quilt cover sets. I ended up getting the Dickies Tasman Queen Bed Quilt Cover Set In Multi.

The buying process is straightforward and easy.

Shipping was free for this item and it took around 2 weeks to arrive.

I did send them an inquiry but there was no response after a week so I decided to just make the order anyway as it seemed like a good deal.

Date Posted:
Ordered On: 21/11/2013
4.5
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rolyat would shop at GraysOutlet again.
Smelling good at a low price!
On November 21 I ordered a bottle of Adidas Ice Dive (Blue) 100ml EDT Spray at a staggeringly low price. Whilst it took 11 days to arrive, that low price made the purchase worthwhile----and the EDT smells good!

Date Posted:
Ordered On: 24/07/2013
4.5
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reptile would shop at GraysOutlet again.
quick, efficient service and delivery
ordered a pair of jeans from grays outlet

item was marked as shipped the next day, with a consignment number via Australia post.

the item arrived within 3 business days after the email, so definitely happy with the postage times and notifications

sadly, the jeans were far too small (would definitely recommend reading the size chart and dont rely on the typical sizes that you wear), so had to return the item

customer service was very efficient in assisting with the matter, you just pay for delivery back to them and once the item is checked that it is in good condition, they refund you your money, minus any shipping fees.

calling them for assistance gets you a quicker response, but you may have to wait on the phone. email enquiries took around 3 days for a response

with continued good prices and such efficient service, id definitely buy from them again

Date Posted:
Ordered On: 14/10/2012
4.7
Overall Rating
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huyie would shop at GraysOutlet again.
Enticing product range
GraysOutlet offer a range of well branded products, mostly surplus items at clearance prices, therefore there are savings to be had. They occasionally offer free shipping on a range of items. Compared to GraysOnline, which focuses on auctions and a bidding system, GraysOutlet focuses more towards liquidation items, and moving stock on quickly at a fixed price.

I purchased a 250ml Korres Juniper & Rum Showergel from them, and it was delivered 5 days afterwards, with the content well packaged.

Marketing email can be over the top, so make sure to change the settings.

Date Posted:
Ordered On: 20/04/2013
4.7
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N/A
T_double_U would shop at GraysOutlet again.
Great price and reasonable delivery time
On the 20/04/2013 i ordered a copy of 'Batman Arkham Asylum GOTY PS3' and on the 23/04/2013 i received notification that my order had been dispatched and today it arrived,9 days isn't too bad considering 4 of those days were weekend days.

Shipping was free on this item.

Date Posted:
Ordered On: 24/04/2013
4.7
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NayanRahman would shop at GraysOutlet again.
Just as described
I bought a luxury mattress protector from the site. $40 dollars it was. I am satisifed with its quality, it sinks in and fits well with my mattress and I am confident it does the job. Sleepin is also just as phenomenal ans before.
Shipping time was a little problematic as it took a while for it to come which is unusual in australia.
The product was good and is excellent, however the case and box it was is sort of looked dirty like it had been in a warehouse with all fancy chemicals

Date Posted:
Ordered On: 23/11/2012
4.8
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buzztell would shop at GraysOutlet again.
Free Shipping, quick delivery, awesome stuff!
Decided to do all my shopping online this year. Saw a great deal on some cool stemless wine glasses on GraysOutlet. I've used GraysOnline but never their retail outlet online store. Prices across all their items seem pretty good and occasionally they have free shipping.

Process for ordering was simple, you need to log in and be a member but that's normal these days. I bought the items on the 23rd and received them two business days later. Really happy with that!

They do send a lot of marketing emails, but you can easily turn these off.

I'd happily shop there again, however I'd make sure to check prices with other online stores.