I ordered from Hello Molly, very excited about the dresses as I planned to wear one of them at my daughter's and my son's combined birthday party. The dress said to wash gentle so I put it in a lingerie bag in handwash mode on my machine. I do these for silks, bras etc and have no problem. The dress was so cheaply made that the tassles all came off. I told Hello Molly. They called me the wrong name (even though on the internet you can clearly see who the sender is) and then they said they would only be reimbursing me $15 credit through my account... which I can only claim if I purchase something else through their site. Really bad customer service. They don't care about us, only our $$$.
Did they send you a confirmation number right away?
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