Great products, but hard to contact so patchy service
I've ordered from TinyMe twice now, and the first time blew me away. I ordered late on a Wednesday night, choose pick up, and had a call on Friday morning to tell me the bags were ready.
The second time I ordered, I followed the suggestion to add something additional to my order at half price, but when I went to checkout, it was full price. I tried calling their customer service number but got a recorded message telling me that they were closed for the Easter long weekend and would reopen on 10th April (a week after Easter). I ended up not purchasing the additional item, and couldn't leave a message for their team about it.
It is also frustrating to be able to get delivery to another address, but not be able to include a gift card for the recipient.
I'll probably buy from them again, but I will always have to take the pick up option, or delivery to myself so I can gift wrap the present. I won't take the additional suggested item either.
"I wanted to purchase 3 items, but needed to do it in 2 different orders so that different people could pay for them. I placed the first or..." Read More
"I purchased 2 pairs of baby sunglasses and some roll on sunscreens for my daughter to take with us on a family holiday. My biggest challen..." Read More
"I've bought 3 tutus from Sasha @ Little Chiyo now, and they are just stunning. They are beautifully made, and the little girls who own the..." Read More
"I purchased Bamboo Planters and children's watches on 6th April and they arrived on 10th April. Unfortunately some of the Bamboo Planters ..." Read More
"I keep going back to itti bitti because the service and quality are consistently good. I ordered 2 discounted nappies on Tuesday 16th, and..." Read More
The second time I ordered, I followed the suggestion to add something additional to my order at half price, but when I went to checkout, it was full price. I tried calling their customer service number but got a recorded message telling me that they were closed for the Easter long weekend and would reopen on 10th April (a week after Easter). I ended up not purchasing the additional item, and couldn't leave a message for their team about it.
It is also frustrating to be able to get delivery to another address, but not be able to include a gift card for the recipient.
I'll probably buy from them again, but I will always have to take the pick up option, or delivery to myself so I can gift wrap the present. I won't take the additional suggested item either.