I only recently discovered Luxola, and I was hesitant to order from them because I hadn't heard much about their customer service. I went on their email list and I created a wish list. They recently had a 40% off sale which was a fantastic opportunity to test them out.
I was thrilled to discover that at the time of their sale, they were well-stocked with Glasshouse candles which are expensive. Although their prices for the candles are dearer than in Australia, they worked out much cheaper due to their sale. I felt guilty for not buying the candles through an Australian retailer like I always do, but I couldn't miss out on the opportunity to buy quality candles at an excellent price. My order arrived by courier in a week and the candles were wrapped with a vast amount of bubble wrap.
Once you sign up for Luxola emails, you will receive lots of sales updates. If you miss out on a sale, don't be disappointed because there will be another one soon. Luxola has this unusual cash back offer where you receive a discount after spending a certain amount. I received the offer after my purchase, but I'm not sure if I will use it because you have to spend quite a lot to receive the discount.
I look forward to buying some less well-known beauty brands from Luxola which you cannot buy in Australia. There are some brands on their website that are more expensive than in Australia, so do your homework on prices before you order from them.
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I purchased some Sleek blushes and eyeshadow palette and since my order went above $40, shipping was free.
The order arrived in 3 business days which was fantastic! Very happy with my purchases, the site is easy to use and prices are quite reasonable.