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The worst online shopping experience in Kogan shop
Ordered iPhone 5, after 3.5 weeks asked where is my order and why it takes so long time to deliver it. Didn't get any related response in 6! responses, only template responses from Zoe, David M, Thomas M, Ben, Kate. I've called and discuss it with Josh, he lain me that they didn't received my e-mail and rejected to escalate it to manager, forward call to manager or his provide manager name. 10 mins after call I've received one more template e-mail without any answer on my questions where was mentioned that my e-mail had been received, but nothing about why my telephone is not delivered yet. Tickets: #RFK-226-29928 and #ZPJ-297-59481
"We're going away for a while so ordered a large quantity of our favourite Nespresso coffee capsules: Ristretto. The order was placed on Oc..." Read More
"Placed an order in April 2014 for a whole of house filter & UV system. My credit card payment was taken immediately the order was placed. ..." Read More
"Delivery was very quick ( arrived the day after I placed my order) Packaging was very discrete. I received a free pair of stockings with m..." Read More
"Look Fantastic had been sending me several promotional emails each week since my last order. Sometimes I briefly looked at their website...." Read More
Tickets: #RFK-226-29928 and #ZPJ-297-59481
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