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The worst online shopping experience in Kogan shop
Ordered iPhone 5, after 3.5 weeks asked where is my order and why it takes so long time to deliver it. Didn't get any related response in 6! responses, only template responses from Zoe, David M, Thomas M, Ben, Kate. I've called and discuss it with Josh, he lain me that they didn't received my e-mail and rejected to escalate it to manager, forward call to manager or his provide manager name. 10 mins after call I've received one more template e-mail without any answer on my questions where was mentioned that my e-mail had been received, but nothing about why my telephone is not delivered yet. Tickets: #RFK-226-29928 and #ZPJ-297-59481
"Horrific Customer Service experience.
Took Inkman over a week and 4 e-mails to get back to me about returning a Drum that I ordered in er..." Read More
"I purchased a few bags of Cafe Britt coffee from the Australian online store. Shipping was free for orders over $60 so I bought three bags..." Read More
"Whilst the Apple iPhone 4 is pretty hard wearing, the case ordered from Cases.com affords terrific protection from bumps and, dare I say i..." Read More
"I ordered an employment law textbook as well as a couple of other books. Because I linked to Booktopia through Booko, I got free shipping ..." Read More
Tickets: #RFK-226-29928 and #ZPJ-297-59481
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