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The worst online shopping experience in Kogan shop
Ordered iPhone 5, after 3.5 weeks asked where is my order and why it takes so long time to deliver it. Didn't get any related response in 6! responses, only template responses from Zoe, David M, Thomas M, Ben, Kate. I've called and discuss it with Josh, he lain me that they didn't received my e-mail and rejected to escalate it to manager, forward call to manager or his provide manager name. 10 mins after call I've received one more template e-mail without any answer on my questions where was mentioned that my e-mail had been received, but nothing about why my telephone is not delivered yet. Tickets: #RFK-226-29928 and #ZPJ-297-59481
"Placed my order on a Monday, arrived at my house by the Thursday that same week and came with a sample for another supplement from their s..." Read More
"We were feeling the winter chills and decided our cat would be feeling the same. So we ordered a soft pet bed on May 22 so that she could ..." Read More
"Kiss and Make Up (LOVE their store name!!) are an online stockist of a huge range of beauty products that are more mid to high-end. They a..." Read More
"Mill outlet provides a range of goods. They pride themselves on sewn goods such as curtains etc. I had bought a seat pad cushion for 15 do..." Read More
Tickets: #RFK-226-29928 and #ZPJ-297-59481
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