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The worst online shopping experience in Kogan shop
Ordered iPhone 5, after 3.5 weeks asked where is my order and why it takes so long time to deliver it. Didn't get any related response in 6! responses, only template responses from Zoe, David M, Thomas M, Ben, Kate. I've called and discuss it with Josh, he lain me that they didn't received my e-mail and rejected to escalate it to manager, forward call to manager or his provide manager name. 10 mins after call I've received one more template e-mail without any answer on my questions where was mentioned that my e-mail had been received, but nothing about why my telephone is not delivered yet. Tickets: #RFK-226-29928 and #ZPJ-297-59481
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Tickets: #RFK-226-29928 and #ZPJ-297-59481
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