Always Direct is 100% Australian owned and provides cheap shopping online around Australia – Our great range and discount prices make it easy to shop online.
Worst Cust Service, disregard for Law, Selling faulty products
AD sold me a treadmill which had much weaker engine. I only realised it when it blew up (short-circuiting my whole house) and I checked the info on the product sticker. They don't understand and/or don't care about the consumer guarantee under the ACL, which stipulates that the warranty provided by them doesn't replace their legal obligation under the ACL. They simply refuse to refund me for a faulty product even though they are legally obligated to do so.
