Our order for costumes $120 for our boys 4yrs birthday. 8 days items haven't arrived. Contacted costume box "live chat" who insisted I do a follow up phone call with there postal service ( Star Track\ hopeless) to located items. Response item was on its way with the driver who couldn't be contacted x 3 days. Again spoke with costume box live chat web service to again inquire about items location. Who responded insinuating I was "Dead". Emailed their manager regarding this disappointing experience and unprofessional service. Who then insisted the service agent made a typo...????? And that the items would arrive by 5:30pm. By 5:00pm no items so I phone back again, they reassured me that the drive was working late and items would arrive by 6:00pm. 3 days later I requested a full refund, items never arrived. The whole experience was rubbish, disappointing, unprofessional and insulting.
"Living in Brisbane, I ordered four games from Games Paradise on 28 November. After a couple of weeks, I noticed they had not been process..." Read More
"I bought 2 pairs of shoes in Solestrucks 'Black Friday' sale and they were incredible prices, less than half price. Shipping was $30, but ..." Read More
"Bubzbeauty's own brush line was fabulous! They came pretty quickly only a week after when it said it would come 14-28 days! I was very imp..." Read More
"I would usually shop for sports merch in a retail store, however the Manly Sea Eagles had a special Jersey that supports people living wit..." Read More
"I ordered some really awesome leggings from lovely sally. They were pricey, around $75 + shipping but I loved them so purchased them anyth..." Read More
