Our order for costumes $120 for our boys 4yrs birthday. 8 days items haven't arrived. Contacted costume box "live chat" who insisted I do a follow up phone call with there postal service ( Star Track\ hopeless) to located items. Response item was on its way with the driver who couldn't be contacted x 3 days. Again spoke with costume box live chat web service to again inquire about items location. Who responded insinuating I was "Dead". Emailed their manager regarding this disappointing experience and unprofessional service. Who then insisted the service agent made a typo...????? And that the items would arrive by 5:30pm. By 5:00pm no items so I phone back again, they reassured me that the drive was working late and items would arrive by 6:00pm. 3 days later I requested a full refund, items never arrived. The whole experience was rubbish, disappointing, unprofessional and insulting.
"I bought a two-piece set from Everland clothing to wear to a music festival. My friend and I went to the airport first to meet some bands ..." Read More
"I ordered a custom phone case with my own image on it from the dairy a few months ago. It only took 2 days for it to be shipped, and it ar..." Read More
"I placed an order with Myer online for a pair of shoes and a soap dispenser after seeing the shoes I wanted had gone on sale. These were t..." Read More
