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4.6 from 72 reviews
65 out of 72 reviewers would shop here again

72 Reviews from our Community

Overall Review Summary
3
2
2
3
Individual Review Summary
Service:
4.6
Shipping:
4.6
Pricing:
4.4
Warranty:
4.3
Date Posted:
Ordered On: 24/02/2016
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
BrookeB would shop at The Iconic again.
Great Experience
I ordered a pair of Walnut Melbourne shoes from The Iconic on a whim after seeing them on sale and reading great reviews about them on The Iconic and other websites.

I was really apprehensive about buying shoes online as I was concerned about getting the sizing wrong, but after reading the reviews and looking through my own shoe collection I felt fairly confident that I had the sizing correct.

The shoes arrived really quickly and they were lovely, but as I had feared, they were the wrong size, they were a touch too small.

I was able to return the shoes without any fuss at all and was able to get a store credit for the cost of the shoes. I would have chosen a pair in a larger size, however they were out of stock.

While I am still apprehensive about buying shoes from an unfamiliar brand online, this was a really positive experience and I would highly recommend The Iconic to others.

Date Posted:
Ordered On: 7/04/2016
5
Overall Rating
Service:
Shipping:
Pricing:
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N/A
marlie29 would shop at The Iconic again.
Cheap and super quick shipping
This would be my first time shopping at the iconic, although everybody else are doing that.

Shipping is super quick, however I've left a note saying to leave my package on my door, but the postman/woman did not do that :(

However, prices are great, items are also good quality.

Will definitely shop at the iconic again

Date Posted:
Ordered On: 23/03/2016
4.7
Overall Rating
Service:
Shipping:
Pricing:
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N/A
Jacquelinee would shop at The Iconic again.
Always amazing
I desperately needed some new sneakers before the Easter long weekend so I turned to trusty old The Iconic, they have never failed me and I'm pleased to report once again they delivered the goods!

It was a Wednesday night, 8pm approximately and I received an email saying it had been shipped at nearly midnight. It arrived in the morning the very next day, just before the long weekend arrived.

I'm so pleased with the service and the goods, knowing this is a store I can always trust for next day deliveries. Highly recommended!

Date Posted:
Ordered On: 23/03/2016
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at The Iconic again.
A few good items, with great delivery times
Ordered a pair of sneakers and received free next day delivery as my order was over $50.

Payment via Paypal was quick and trouble free, and my item was indeed delivered the next business day (with tracking number via Australia post).

Shoes were great, though stock is often low for the popular items, so you have to get in quick.

Happy to keep an eye on and revisit the Iconic to purchase items of interest in future.

Date Posted:
Ordered On: 21/01/2016
5
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
N/A
Preshes would shop at The Iconic again.
One of my fav online retailers
Shopping is so easy with The Iconic because there's free delivery and returns. There's always a good variety and sale items. I got a new pair of sandals and can't wait to receive them next week.

Date Posted:
Ordered On: 30/12/2015
5
Overall Rating
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ceeleaves would shop at The Iconic again.
What fantastic business practices this store has!
I ordered two skirts -one from the fith label, and one from finery london. They were both a bit disappointing and I am sending them back, but holy heck the service was good!

Even though there was christmas and new years, these items still arrived on my doorstep within 6 days of ordering them. They also have FREE DELIVERY and free returns, which is fabulous!

Even though these skirts were not quite right, I can wholeheartedly recommend The Iconic. They treat their customers right, and there is NO risk to you if you want to buy something from their stores.

The Iconic. The way online shopping should be.

Date Posted:
Ordered On: 2/12/2015
3
Overall Rating
Service:
Shipping:
N/A
Pricing:
N/A
Warranty:
N/A
Lyse would not shop at The Iconic again.
Item never delivered
I had ordered a red wrap dress from the iconic.com. The product had failed to be delivered. Then I had contacted them and was informed that the startrack had deliver the item that night while I was home to my front door ... No knock nothing just left. But according to the iconic it's perfectly safe on my doorstep after I had requested the item be left behind a bin. Due to the incompetence of the iconic and startrack I strongly advise no one use this site. Very disappointed.
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