Online Australian retailer of adult men's and women's fancy dress costumes, buy sexy costumes for women and men or masquerade masks, party wigs and accessories.
I thought Heaven Costumes would be reliable as they had great reviews and are such a large company, therefore I ordered a cowgirl outfit for my 21st Birthday. Although it was named the "budget" outfit, it still looked fantastic in the picture. It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.
"I purchased a Panda onesie for my friends birthday and she loved it! The onesie was very cute and neatly packaged. The Kigu store has a ra..." Read More
"I bought a shirt, dress, and a matching piece set from CNdirect and it took around 3 weeks to arrive. The pieces were in average quality b..." Read More
"I ordered 5 items from them on the 3 Sep 14 . . .13 days later order was still sitting at processing after contacting them was told 4 of 5..." Read More
"I placed an order for 79 small travel games from Cotton On after seeing that they were on sale online. I pack Christmas Shoeboxes to send ..." Read More
"I placed an order with iHerb.com on 8 April 2016. My order included: EcoTools Retractable Kabuki Brush, Natural Factors B12, Home Health ..." Read More
It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.