Online Australian retailer of adult men's and women's fancy dress costumes, buy sexy costumes for women and men or masquerade masks, party wigs and accessories.
I thought Heaven Costumes would be reliable as they had great reviews and are such a large company, therefore I ordered a cowgirl outfit for my 21st Birthday. Although it was named the "budget" outfit, it still looked fantastic in the picture. It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.
"Loved this service! I ordered a star as a 21st gift and she said it was the best present she ever received.
It comes in a beautiful pack..." Read More
"I ordered Wilton square seperator plates and they were perfect! Shipping was quick, only took less than a week and was packaged great so t..." Read More
"Dan and Phil sell adorable merchandise on their site. I have been waiting a long time and they've finally set it up. I bought an advent ca..." Read More
"I am a pensioner and use Air Optix contact lenses, so naturally I am looking to save money wherever possible, a friend suggested buy lense..." Read More
"Yeswalker was having a Buy one get one free offer, so i took the opportunity to purchase a backpack and a pair of boots. Individually the ..." Read More
It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.