Online Australian retailer of adult men's and women's fancy dress costumes, buy sexy costumes for women and men or masquerade masks, party wigs and accessories.
I thought Heaven Costumes would be reliable as they had great reviews and are such a large company, therefore I ordered a cowgirl outfit for my 21st Birthday. Although it was named the "budget" outfit, it still looked fantastic in the picture. It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.
"Ordered a suit in preparation for the increasing number of weddings that were being organised. Delivery was free due to my order being ov..." Read More
"I purchased a custom designed luggage tag. I was able to personalise it and the site was really easy to use. The luggage tag was alright p..." Read More
"Dan and Phil sell adorable merchandise on their site. I have been waiting a long time and they've finally set it up. I bought an advent ca..." Read More
"Bubzbeauty's own brush line was fabulous! They came pretty quickly only a week after when it said it would come 14-28 days! I was very imp..." Read More
It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.