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Heaven Costumes Reviews

Australia
3.3 from 8 reviews
5 out of 8 reviewers would shop here again
Categories:
About Us:
Online Australian retailer of adult men's and women's fancy dress costumes, buy sexy costumes for women and men or masquerade masks, party wigs and accessories.

8 Reviews from our Community

Overall Review Summary
1
1
2
1
Individual Review Summary
Service:
3.1
Shipping:
3.7
Pricing:
3.5
Warranty:
3.2
Date Posted:
Ordered On: 15/01/2013
3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Pasquillie would shop at Heaven Costumes again.
Bad customer service
I thought Heaven Costumes would be reliable as they had great reviews and are such a large company, therefore I ordered a cowgirl outfit for my 21st Birthday. Although it was named the "budget" outfit, it still looked fantastic in the picture.
It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.