Online Australian retailer of adult men's and women's fancy dress costumes, buy sexy costumes for women and men or masquerade masks, party wigs and accessories.
I thought Heaven Costumes would be reliable as they had great reviews and are such a large company, therefore I ordered a cowgirl outfit for my 21st Birthday. Although it was named the "budget" outfit, it still looked fantastic in the picture. It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.
"I ordered Wilton square seperator plates and they were perfect! Shipping was quick, only took less than a week and was packaged great so t..." Read More
"I placed an order with iHerb.com on 8 April 2016. My order included: EcoTools Retractable Kabuki Brush, Natural Factors B12, Home Health ..." Read More
"I purchased a custom designed luggage tag. I was able to personalise it and the site was really easy to use. The luggage tag was alright p..." Read More
"I ordered 5 items from them on the 3 Sep 14 . . .13 days later order was still sitting at processing after contacting them was told 4 of 5..." Read More
It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.