Online Australian retailer of adult men's and women's fancy dress costumes, buy sexy costumes for women and men or masquerade masks, party wigs and accessories.
I thought Heaven Costumes would be reliable as they had great reviews and are such a large company, therefore I ordered a cowgirl outfit for my 21st Birthday. Although it was named the "budget" outfit, it still looked fantastic in the picture. It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.
"I ordered a skirt and a top off Missguided a while ago and as per usual i was thrilled to receive my parcel! Although the quality of the c..." Read More
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"It was my first time buying off from Sasa and it contained a lot of different makeup/skincare products for good prices. The shipping took ..." Read More
"Loved this website because they had the option to pay via Bank deposit to a different named account therefore no records are kept.
They h..." Read More
It was simple to purchase and pay, and delivery was very fast, only taking one day. The problem I had was that the outfit didn't look like the picture. The hat was wonky and the embellishments were sewn off centre on the hat and top. I emailed a complaint however had a response saying as it was a "budget" costume that I should have expected that. I think that's pretty bad customer service because it didn't look at all like the picture.