Was informed there would be a delay sending the order,so that was OK. Problem started when I returned part of the order.They said they hadn't received the return when I enquired 9 days later (all within sydney metro)! (Bulldust).Turned up approxiamately 2 weeks later then had to wait a further 3 weeks for a refund. Customer service is offhand,and they advertise 2-3 working days for refunds which is clearly not true. Would not purchase from them again.
Zodee has been under new management since September 2017 and I can assure you that the store now offers amazingly fast service and shipping. We hope you'll try us again.
I got ripped off by Zodee. They lost my delivery and won't help me find it and refuse to refund me. Customer service is terrible. Do not waste your money trying to buy from Zodee.
I made my first purchase from zodee. I paid for express delivery but it still took a week to receive my order. I was happy with the order and will place another one in the future but I wouldn't pay for express delivery again as that just didn't happen!
Zodee has been under new management since September 2017 and I can assure you that the store now offers amazingly fast service and shipping. We hope you'll try us again.
I ordered a pair of bathers from this website on the 9th of Sept. I was informed it would not be dispatched til the 18th. It seemed like a bit long but I decided I would wait, as I really wanted the bathers. I had heard nothing by the 24th and decided to email them, asking if my goods had been shipped. They emailed back explaining that they have had some issues with the supplier, which they then told me they had emailed me about (they had not). I was told they would be dispatching my order on Friday the 27th. 19 days after I had initially ordered it. I cancelled my order immediately. I will not be using this company again.
Zodee has been under new management since September 2017 and I can assure you that the store now offers amazingly fast service and shipping. We hope you'll try us again.
Zodee stocks a wide range of lingerie, underwear, swimwear and even clothing. Generally, I tend to purchase basics from this website - slips, hosiery, camisoles and the like. I feel that price-wise, purchasing from the website isn't too different from purchasing in-store at Myer, Bras n Things, or any of the represented brands' own stores, so it basically comes down to the convenience - and privacy, perhaps - of shopping for your intimates online.
Zodee offers free delivery and returns on orders over $50. Since it's not hard to hit that $50-spend, this is fine. Be mindful of their stock on hand notes. I ordered 3x camis and 2x socks on 23 August, but the camis would not be restocked for a few days, so the estimated dispatch date was a whole week later - on 2 September. I'm only willing to wait that long because I wanted these very specific style of camis, which I couldn't find anywhere else.
Luckily, being a locally-based means once the order is actually dispatched, it shouldn't take very long to arrive (standard post). So far, I've not had any major issues with previous orders / service from Zodee, so I'd probably shop there again, but only if I cannot find what I'm looking for elsewhere first.
Zodee has been under new management since September 2017 and I can assure you that the store now offers amazingly fast service and shipping. We hope you'll try us again.
I have been shopping at Zodee.com.au since it launched in 1997. They carry all the leading brands in underwear. Prices are discounted from RRP. Recently they changed to free shipping which is an added bonus as shipping is something I always consider when shoppping online. Plus you have free returns option if the items are not right.
They stock a great range of maternity bra's and I purchased all my maternity bra's during both my pregnancies off Zodee. Highly recommend the Loveable Maternity and the Berli wire free maternity bra. Once ordered my items came 2 days later (I am based in Sydney). Service was very quick.
Zodee's customer service is very prompt and helpful with your queries. They have online customer service chat function to have your queries answered on the spot.
I have also purchased baby/ kids clothing - Swimwear, toddler sleeping bags, baby grows. All well known and quality brands such as Bonds, Grobags, Marquise, Fox and Finch.
They stock a great range of swimwear and often discounted. Worth checking out their sales sections as I have picked up some great kids bargains there.
If you don't have time to trek around the shops this site I recommend you to check out.
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