Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
With this order I ordered five items to get a big discount. One wrong item arrived, and one dress broke after only one wear.
I had to return them as well as one dress that was just the worst quality. SO, I lost my whole discount, which was a bit frustrating; it seems fairer to have lost the proportionate amount of that discount.
Although I shop frequently at ASOS, I'm finding lately that the quality is a bit bad, and I end up spending a LOT of money shipping clothes back. I'm not ready to give up yet... but I wish they had a better policy on discounts; it's so annoying to lose them when you HAVE to send items back due to faulty clothes or wrong orders.
You buy something because you know you will save money, then you end up not saving any!
I also find that some other sites offer great incentives like free return shipping, sometimes with minimum spend conditions.
I am giving ASOS only a 2 for shipping because bad quality items are sold too frequently, and this means that a person has to pay frequent return shipping costs!
Also, their customer service is so inconsistent. Sometimes they are great, often they seem snappy and annoying.
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I had to return them as well as one dress that was just the worst quality. SO, I lost my whole discount, which was a bit frustrating; it seems fairer to have lost the proportionate amount of that discount.
Although I shop frequently at ASOS, I'm finding lately that the quality is a bit bad, and I end up spending a LOT of money shipping clothes back. I'm not ready to give up yet... but I wish they had a better policy on discounts; it's so annoying to lose them when you HAVE to send items back due to faulty clothes or wrong orders.
You buy something because you know you will save money, then you end up not saving any!
I also find that some other sites offer great incentives like free return shipping, sometimes with minimum spend conditions.
I am giving ASOS only a 2 for shipping because bad quality items are sold too frequently, and this means that a person has to pay frequent return shipping costs!
Also, their customer service is so inconsistent. Sometimes they are great, often they seem snappy and annoying.