Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.
Waited a month on first order and asked for a refund. No explanation given.
2nd order now approaching a month. Wrote customer service on failed order, they said all they can offer is an apology. I was told to wait 2 weeks and if not there contact them back. That leaves a paying customer another month with nothing to show for.
Posted a warning to future consumers on their Facebook page which was taken down immediately.
No accountability on ASOS for delivering purchased goods, and definitely no one there making things right.
If you have a problem, contact them, leave a review, and follow up with the Trading Standards Institute (BBB equivalent in the UK). http://www.tradingstandards.gov.uk/index.cfm
"Purchased 570 Keyed Alike Z Cam locks for the home.
Product arrived after 5 days as per description on the online store and very happy w..." Read More
"My friend recommended this site to me as I was looking for a specific brand of shampoo Pureology. After some quick research I found the pr..." Read More
"I ordered a Raspberry Pi and clear case from here. I was told it was out of stock, but expected within two weeks. However, I read some rev..." Read More
"Purchased as a gift a treble clef stand and was very happy. Arrived after 10 days so a little late but product was good. You can converse ..." Read More
2nd order now approaching a month. Wrote customer service on failed order, they said all they can offer is an apology. I was told to wait 2 weeks and if not there contact them back. That leaves a paying customer another month with nothing to show for.
Posted a warning to future consumers on their Facebook page which was taken down immediately.
No accountability on ASOS for delivering purchased goods, and definitely no one there making things right.
If you have a problem, contact them, leave a review, and follow up with the Trading Standards Institute (BBB equivalent in the UK). http://www.tradingstandards.gov.uk/index.cfm