Was searching online for a particular book, and The Book Depository seemed to offer the cheapest price I could find.
Delivery was under about a week, which is expected now with this site.
Just watch out if you're paying via credit card, this is considered an overseas transaction as they're based in the UK. I got hit with a small overseas transaction fee.
On the 16th of January, I had ordered a My Little Pony book from this online store, simply because they offered free shipping and because it was the store that offered the lowest price on this book. On the website, they had said that the book would be dispatched within 48 working hours and that they would send me a confirmation email.
It did not take them 48 hours to dispatch this, it was more like 4 days. I emailed them on the 21st of January later enquire where my order was. On the day they had replied, the book had been dispatched (this was on the 22nd of January). They have quick service when they are dealing with complaints.
On the 1st of February, the book was delivered to me. The book was delivered in sturdy packaging material and I was quite satisfied. The shipping time was decent for the fact that it was free shipping.
I have been using Book Depository for some years. They generally offer the cheapest prices on books an with free deliver. 99% of the time the books arrive at an alarming speed considering how far away they come from. However my most recent order (for 1 soft cover) which I placed in the middle of the Christmas rush, took about 3 weeks to arrive. It was posted 3 days after the order was placed so the delay would've been purely international postage hold up though so I am still very happy with their service.
Definitely will shop here again. Books are alot cheaper compared to those sold in bookstores. Books are shipped individually in a flat cardbox envelope, it might be a hassle to some. Shipping to Australia took 9 days for all my items.
Did not require much communication with customer service as everything was fairly straightforward and the website has a good reputation.
No issues with any item purchased, came in mint condition.
Discounts are great for most items but the best part of shopping here has to be the free shipping.
Very good pricing on a wide range of books. Free shipping anywhere in the world, takes about 5 days to ship to Australia. Very impressed with the service! I have shopped here several times and will continue to use this site in the future.
I've bought many books from the book depository and overall, it has been an excellent experience
The books are cheap, there is a huge variety of books available and the books are all delivered for free. From experience it can take between 2-4 weeks for a book to arrive.
The payment system is also convenient as they accept Paypal, which is useful if you lack a credit card or debit card.
Ordered two books for school – Mary Shelley's Frankenstein and Shakespeare's Julius Caeser. For both books in total I paid just $6, and they have free worldwide shipping (cheap shipping to Australia is rare enough, free shipping is amazing!). The books arrived a week later in great condition. There's a great range of books for really cheap prices, would definitely use again.
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Delivery was under about a week, which is expected now with this site.
Just watch out if you're paying via credit card, this is considered an overseas transaction as they're based in the UK. I got hit with a small overseas transaction fee.