Camera Paradise - Camera Store, DSLR, Digital Camera, Lenses and Photography Accessories Store with the latest DSLR, pro and consumer camera, lens and accessories in stock
kitchenwench would not shop at Camera Paradise again.
TERRIBLE!!!!
DISAPPOINTING!
Placed my order on Monday for the following:
Canon EOS 6D Body Only Digital SLR Camera (In stock (Shipped in 24 hours)) <------ NOTE THIS! - 3-Year Mack Diamond International Warranty
Canon EF 85mm f1.8 USM Lenses (In stock)
SanDisk 16GB SDHC Extreme (45MB/s) (In stock)
Extra Battery OEM version for Camera
DIY LCD Screen Protector
It's now Thursday and I've emailed them every single day asking for an update because I NEVER got the phone call, and every single day I've gotten a copy/paste response that says it will be "shipped later today". Guess what? It still hasn't been shipped.
This is the first and last time that I will place an order with them.
Cameraman would not shop at Camera Paradise again.
DISAPPOINTED with Camera Paradise
I am from Singapore and made an order for a Nikon camera from Camera Paradise on 3 Aug 2014. Payment made via paypal and verified amount was deducted on the 4 Aug 2014.
Today is already 9 Aug 2014 and not a single call from them after taking my money. I had wrote them 4 emails and strangely even though they replied within 24 hours, there were no sign off names, shipment status or telephone in every email reply.
The most peculiar thing is that their replies are usually not what I had asked them in my previous emails. It seems like they don't even understand basic English and what I was actually trying to communicate to them.
I tracked down their number +852-9330-1056 from the internet but yet to make the call. However I had already called up Paypal and prepare to file a dispute case with the seller next week.
I guess I paid for the lesson in this round and deeply regretted buying from Camera Paradise. One word of advise for those looking for camera or accessories - spend a bit more money on reputable shops. At least you can sleep soundly at night.
And for those staff working at Camera Paradise and reading my post now, you can kiss goodbye to this pissed off customer as I am going to launch at dispute case with Paypal to take back my money and buy from someone else. With wide spread social media in today's society, if you carry on with your ways of doing business, I guess your days are numbered.
I ordered a GoPro and after them saying it was delivered they finally admitted it wasn't then when my daughter opened it on Xmas Day - it was a display type model with only a plastic GoPro look alike and no cords etc. I contacted Bally over 10 times and he has just said bad luck.
DO NOT USE - THERE ARE OTHER MUCH BETTER COMPANIES TO DEAL WITH.
I bought a Canon 50mm 1.8 from them and it arrived THE NEXT DAY. This is super fast shipping from HK. They also called me after I paid to confirm my address and the order details - so good service indeed. Well recommended.
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Placed my order on Monday for the following:
Canon EOS 6D Body Only Digital SLR Camera
(In stock (Shipped in 24 hours)) <------ NOTE THIS!
- 3-Year Mack Diamond International Warranty
Canon EF 85mm f1.8 USM Lenses
(In stock)
SanDisk 16GB SDHC Extreme (45MB/s)
(In stock)
Extra Battery OEM version for Camera
DIY LCD Screen Protector
It's now Thursday and I've emailed them every single day asking for an update because I NEVER got the phone call, and every single day I've gotten a copy/paste response that says it will be "shipped later today". Guess what? It still hasn't been shipped.
This is the first and last time that I will place an order with them.